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Customer Service Administrator

3 weeks ago

Royal Tunbridge Wells, United Kingdom TN Recruits Full time

Do you have experience within customer service or administration?

Are you ready to take the next step in your career?

If the answer is ‘YES’ then our award winning, forward thinking client would very much like to speak with you.

Due to significant annual growth, an opportunity has been created for a Customer Service Administrator to join their conscientious and hardworking team. A superb opportunity to carve out an exciting career and progress within the technology industry.

Responsibilities include:

- **Customer Engagement**: including shaping a new customers first experience during the delivery of new services, providing them with regular and meaningful updates, ensuring expectations are realistically set and managed
- **Order Validation**: Efficiently and accurately validating incoming orders, ensuring that solutions sold are technically viable, profitable and that expectations and timelines have been realistically set.
- **Third Party Provision**: including placing orders on carrier portals and ensuring that orders placed are in line with the solution agreed with the customer
- **Technical support**:Sharing your knowledge with other members of the operational team and assisting with first line escalations relating to services delivered

***

**This is a vibrant and fast paced working environment that will provide the successful person with exceptional exposure and experience within an industry that they love**

Location: Tunbridge Wells

Hours: Monday - Friday 8.30am - 5.30pm

**Salary**: £23,000 - £26,000 - depending on experience

**Sector**:
IT & Telecomms

**Location**:
Tunbridge Wells

**Salary**:
23000 - 26000

**Benefits**:
**Consultant**:
Ciaran Drew