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Equipment and Assessment Administrator

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Administer and organise all the processes of client wheelchair and scooter assessments, from setting up of files and liaising with clinical staff, writing accurate and well-presented confidential reports through to final stages of despatch. Conduct a practical trial of product suitability for the clients medical, physical and lifestyle needs, to recommend the most suitable wheelchair or mobility scooter and advise on vehicle stowage options and transport requirements. Provide advice to parents and clients for holiday and travel planning for airport accessibility and air transport requirements. Knowledge of the air industry and the relevant seating systems will be essential to be able to carry out these assessments.

Assist in the preparation and delivery of internal/external training for professionals and others and participate in the delivery of in-service training for staff. Liaison with MNDA clinical therapists to provide administrative support. Administration of equipment hire, liaison with clients, from initial enquiry through to hire. Maintenance of equipment hire products, wheelchair and scooter servicing and associated administration.

Provide relevant and accurate information to callers and visitors, ensuring that the information system is maintained and developed. Maintain client confidentiality and client database, in line with the UK Data Protection Act, GDPR and Centre policies.