Warranty Administrator

7 months ago

BurtonOnTrent, United Kingdom Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:

It’s not just about your careeror your job title it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Who will you be working with?

As part of the Warranty team, you will have the opportunity to join our team at the LH Group (a Division of Wabtec UK Ltd) based in Burton on Trent where we support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains.

Role: Warranty Administrator

**Salary**: £Competitive

Location: Burton on Trent, Staffordshire, (DE13 8EN)

Hours: Monday to Thursday 07:30 to 16:00pm and Friday 07:30am to 12:30pm, 37 hours per week

Contract type: Permanent, Full-Time

How will you make a difference?

To assist the Warranty Manager with the day-to-day processing of Warranty Claims.

What will your typical day look like?
- Daily data input of hand-written report details onto spreadsheets and the Company Database.
- Processing Depot parts requirements and placing items on order on the company database.
- Maintaining depot agreed stock lists and checking stock take results when received - communicating any anomalies back to the customer and resolving queries.
- Support the Engineering Team with any other Administration duties as and when required.
- Receive calls with queries from other areas of the business and assist by providing the required information obtained from the database or re-direct as needed.

What do we want to know about you?
- Experience working within an office environment preferably in a customer fronting role.
- Ability to prioritise workloads whilst working accurately and to tight deadlines.
- Ability to establish and maintain strong business relationships, both internally and externally.
- Highly organised and detail oriented.
- Effective written and verbal communication skills.
- Proficient in Microsoft Excel.

Legal authorisation to work in UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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