Housing Options Backlog Officer

3 weeks ago


Liverpool, United Kingdom Colbern Limited Full time

198230-6471-23144 31.5

Housing Options Backlog Officer
Liverpool
Contract
£28 per hour PAYE

Our client is looking for an experienced Housing Options Backlog Officer.

To support the reduction of backlog case work in the Housing Options Team.
- Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness.*
- Experience of making detailed inquiries in connection with homelessness.*
- Experience of homelessness and housing advice work.*
- Experience in working with vulnerable client groups.
- Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.
- Knowledge of Landlord and Tenant, Immigration, Welfare Benefits and relevant Social Services legislation.
- Experience of effective interviewing skills.
- Ability to think creatively in finding solutions to preventing homelessness.*
- Effective communication skills both verbal and written.
- Ability to negotiate and work assertively, yet in a sensitive manner, with those who are homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them.*
- Ability to investigate issues in a sensitive manner.
- Ability to accurately record statements and findings.*
- Ability to discuss and negotiate effective outcomes with accommodation providers and landlords.*

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.



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