Customer Care Associate
1 day ago
**Daily duties will include**:
- Acting as main point of contact for clients including Galleries and Auction houses, managing their specific requests and expectations during shipments
- Managing client requests
- Quotations and pricing
- Tracking shipments and proactively updating clients
- Developing client relationships
- Liaising with relevant teams
**Experience needed**:
- Minimum 3 years shipping experience managing client relationships for urgent demanding goods including fine arts, aerospace, pharma etc is essential
- Excellent communication skills verbal and written English
- Strong PC Skills
**Working hours**:
- Monday - Friday 0900am - 1730pm with hybrid remote option available.
**Salary**: £28,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Covent Garden: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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