Sales

2 days ago


Kings Langley, United Kingdom Wote Street People Full time

We are looking for a dynamic **Sales Consultant** based in the **Kings Langley** branch who is competent sales professional with an elevated level of emotional intelligence capable of working with our internal teams as well as performing against sales targets. A competitive salary will be offered alongside the opportunityto work in a well-established company.

**Job Purpose**:
Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group and Network Sales Manager, identify, establish, and develop a successful OBS process, method, and strategyto effectively service the Group’s requirements.

**Responsibilities**:

- Answering incoming enquiries from all channels (including but not limited to Live chat, Web, lead generation, telephone) commercially reviewing them and action appropriately.
- Complete customer surveys via telephone, video call and self-survey information
- All enquiries/quotations to be recorded in Navision
- Identification of customer buying criteria.
- Price bounce to gauge customer reaction.
- Accurate costings via costing form and table.
- Determining margin through factors such as move date, insurance value, competition and customer confidence in brand.
- Insurance sales and uplifts.
- Introduce affiliate revenue streams.
- Prepare and submit quotation to customer.
- Follow up all jobs to conclusion and maintain records in Navision.
- Work with the Operations team to establish appropriate service standards, and to proactively seek service improvements.
- Provide holiday and sickness cover for Move Managers.

**KPI’s**:

- Achieve annual revenue targets.
- Sales productivity target.
- Conversion rates from PF04.
- Achieve product margins via PF10 report.
- 12 monthly sales reviews.
- Sales person of the year.
- Zero quotes with past move dates.
- Quote submission within the required timescale.

**Skills, knowledge, and experience**:

- Previous sales experience.
- Good negotiating and influencing skills.
- Excellent communication skills both written and verbal.
- PC literate
- Ability to build alliances and maintain relationships.
- Ability to understand both customer and competitive environment.
- Good networking skills.
- Commercial awareness

**Personal attributes**
- Consultative Skills - understanding customer requirements and competitive environment
- Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment)
- Organised
- Ability to work under pressure and deliver to deadlines
- Flexible
- Proactive
- Approachable

**Sales Consultant**

Salary - £22,000 - £26,000 per annum plus commission

Working Hours - Monday to Friday, 9 am to 5:30 pm


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