Trainee in Primary Care Administration

3 weeks ago

Liverpool, United Kingdom The Ash Surgery Full time

**Trainee in Primary Care Administration & Engagement**

Objective:
Working within a team to provide care and support to the patients of a busy General Practice whilst engaging in training and self-development. You will contribute to the daily duties and administration of the business, delivering high quality services for all the practice population.

**Working life**:
You will be part of a busy team responsible for the administration activities related to the care and coordination of patients at the practice.
- Greet patients and deal with enquiries and appointments
- Update patient records and input clinical data
- Scan and code incoming letters and documents
- Answering and making phone calls
- Entering patient information
- Supporting the clinical team with blood forms, medicine requests, referrals
- Dealing effectively with all enquires
- Monitoring and assisting clinicians in achieving health targets

You will also work with the doctors and nursing team, giving support with clinics.
- Taking blood pressures
- Running health check clinics
- Sample testing of urines and sending for microbiology
- Flu vaccination clinics

**Personal Characteristics**:

- Friendly, welcoming, patient and understanding
- Able to follow instructions and procedures
- Work accurately and methodically
- Work in a team but also have the ability to use your own initiative
- Ability to work with all types of people
- Have calmness and compassion to help people who may be angry and upset due to their health concerns
- Confident in using the telephone

**Skills required**:

- Organisation skills
- Good communication skills
- IT skills
- Excellent customer service skills
- Willingness and enthusiasm to learn new skills

**Personal/Professional development**:
All training will be provided. No previous experience within a Primary Care or administration setting is required. You will follow a programme of training including:

- On-line courses to develop knowledge of the EMIS software system used in the practice
- Courses on Medical Terminology and Read Coding
- Modules on customer care and handling telephone enquiries
- Training on handling difficult situations and complaints

In addition to this, on-going training and development will be provided and you will commit to:

- Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity
- Taking responsibility for own development and learning by following through objectives set at appraisal
- Ensure attendance at identified training events and monthly staff meetings
- Attend induction training, mandatory training and mandatory updates as required
- Attendance at practice healthcare meetings as required

**Equality & Diversity**:
You will support the equality, diversity and rights of patients and colleagues to include:

- Acting in a way that recognises the importance of individuals rights, that is consistent with practice procedures and policies and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights

**Quality**:
You will strive to maintain quality within the practice by:

- Alerting other team members to issues of quality and risk
- Assessing your own performance and take accountability for your own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on your own and the team’s activities
- Work effectively with individuals in other agencies to meet patient needs
- Effectively manage your own time, workload and resources

**Confidentiality**:
In the course of your employment, you will have access to confidential information relating to individuals and the organisations business. You are required to exercise due consideration in the way you use such information and should not act in any way which might be prejudicial to a patient, staff member or the organisations interests.

Information which requires extra consideration covers both access to the general business of the organisation and information regarding to individuals. If you are in any doubt regarding the use of such information in the pursuit of your duties you should seek advice from your manager before communicating information to any third party.

**Data protection**:
You must not at any time use the personal data held by the organisation for a purpose outside the practice environment or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act then you must contact your line manager or appropriate senior lead at the time.

**Health & Safety**:
Employees must be aware of the responsibility placed on them under the Health & Safety at Work Act (1974) to maintain a healthy and safe working environment

  • Care Home Care Coordinator

    4 weeks ago

    Liverpool, United Kingdom Picton Primary Care Network Full time

    **Job summary** A new opportunity has arisen for a Care Home Care Coordinator to join our team as part of the Picton Primary Care Network (PCN) NHS. This is a hugely exciting opportunity to work innovatively across our network to support the growth of our Care Home and Housebound services. **Main duties of the job** The Care Home Care Coordinator will...

  • Primary Care Network Care Coordinator

    2 weeks ago

    Liverpool, United Kingdom Childwall and Wavertree Primary Care Network Full time

    Job summary A new and exciting opportunity has arisen for a Care Coordinator to join our already existing team of 2 care coordinators as part of the Childwall and Wavertree Primary Care Network (PCN). The post will be employed through the Network Contract DES. The post holder will be required to travel from practice to practice and to other venues...

  • Trainee Sales Administrator

    4 weeks ago

    Liverpool, United Kingdom Volkswagen Commercial Vehicles Full time

    **The opportunity**: We are currently recruiting for a Trainee Sales Administrator to join our team. Reporting into the Dealership Accountant you will complete all associated administration duties associated with purchasing a vehicle. This will include all invoicing paperwork, the online taxing and registering of vehicles and updating of internal sales...

  • Trainee Payroll Administrator

    4 weeks ago

    Liverpool, United Kingdom Adele Carr Financial Recruitment Full time

    **reference**: BBBH19840_1701175230 Trainee Payroll Administrator **Vacancy Type**: Permanent **Location**: Liverpool, Merseyside **Salary**: £22000.00 - £24000.00 per annum This is an exceptional opportunity for you to become a Trainee Payroll Administrator with a well-established and highly regarded business in the vibrant city of Liverpool. If you...

  • Clinical Lecturer in Primary Care Dentistry

    1 month ago

    Liverpool, United Kingdom University of Liverpool Full time

    This is an opportunity for an enthusiastic and motivated Dentist interested in joining the school as a part-time Lecturer (Clinical) in Primary Care Dentistry (max 0.6 FTE). This post is focussed on Teaching & Scholarship and is based at Liverpool University Dental Hospital (LUDH). Duties will include planning and delivery of teaching, the supervision and...

  • Clinical Lecturer in Primary Care Dentistry

    4 weeks ago

    Liverpool, United Kingdom University of Liverpool Full time

    THE UNIVERSITY OF LIVERPOOL FACULTY OF HEALTH AND LIFE SCIENCES - INSTITUTE OF LIFE COURSES AND MEDICAL SCIENCES SCHOOL OF DENTISTRY CLINICAL LECTURER IN PRIMARY CARE DENTISTRY - (PART TIME) £35,858 - £68,139 pa (pro rata) This is an opportunity for an enthusiastic and motivated Dentist interested in joining the school as a part-time Lecturer...

  • Head of IT Infrastructure

    4 weeks ago

    Liverpool, United Kingdom Primary Care 24 Full time

    Are you seeking a Head of IT Infrastructure role which has a great blend of project and operational management? The Head of IT Infrastructure and Assurance will be accountable to the Director of Operations and Digital Transformation and lead the development and execution of the Primary Care 24 (PC24) IT infrastructure strategy in addition to providing the...

  • Purchase Ledger Clerk

    7 days ago

    Liverpool, United Kingdom Primary Care 24 Full time

    Primary Care 24 has an exciting new role within our expanding Finance division. Reporting to the Finance Manager, the role is fully accountable for the whole purchase ledger process, from purchase orders through to invoices and reconciliation. This position will provide an indispensable service to the finance team, underpinning the wider financial stability...

  • Trainee L5 Health and Social Care Assessor

    2 weeks ago

    Liverpool, United Kingdom Oakmoor Recruitment Full time

    Overview: Trainee Health and Social Care Assessor Do you have management experience in Health and Social Care and are looking for a career change? Have a passion to motivate young people? We might just have the opportunity for you! We are looking for an experienced Health and Social Care manager (Deputy Manager or Registered Manager) who is passionate...

  • Trainee L5 Health and Social Care Assessor

    2 weeks ago

    Liverpool, United Kingdom Oakmoor Recruitment Full time

    Overview: Trainee Health and Social Care AssessorDo you have management experience in Health and Social Care and are looking for a career change? Have a passion to motivate young people? We might just have the opportunity for you! We are looking for an experienced Health and Social Care manager (Deputy Manager or Registered Manager) who is passionate about...

  • Trainee L5 Health and Social Care Assessor

    1 week ago

    Liverpool, United Kingdom Oakmoor Recruitment Full time

    Overview: Trainee Health and Social Care AssessorDo you have management experience in Health and Social Care and are looking for a career change? Have a passion to motivate young people? We might just have the opportunity for you! We are looking for an experienced Health and Social Care manager (Deputy Manager or Registered Manager) who is passionate about...

  • Trainee L5 Health and Social Care Assessor

    2 weeks ago

    Liverpool, United Kingdom Oakmoor Recruitment Full time

    Overview: Trainee Health and Social Care AssessorDo you have management experience in Health and Social Care and are looking for a career change? Have a passion to motivate young people? We might just have the opportunity for you! We are looking for an experienced Health and Social Care manager (Deputy Manager or Registered Manager) who is passionate about...

  • Cancer Care Coordinator

    4 weeks ago

    Liverpool, United Kingdom Picton Primary Care Network Full time

    Additionally the Cancer Care Coordinator will be responsible for service evaluation by analysing data and reporting to Network management.

  • Dispenser Pharmacy

    1 week ago

    Liverpool, United Kingdom Service Care Solutions Full time

    If you're a Trainee or Advanced Clinical Practitioner Prescriber with an MSc in Advanced Clinical Practice or Clinical Examination and Diagnostics Level 7 modules completed, along with experience in General practice and out-of-hours services, we'd like to hear from you! The service is a not-for-profit social enterprise established in 1990, dedicated to...

  • Dispenser Pharmacy

    17 hours ago

    Liverpool, United Kingdom Service Care Solutions Full time

    Job Description If you're a Trainee or Advanced Clinical Practitioner Prescriber with an MSc in Advanced Clinical Practice or Clinical Examination and Diagnostics Level 7 modules completed, along with experience in General practice and out-of-hours services, we'd like to hear from you! The service is a not-for-profit social enterprise established in 1990,...

  • Care Assistant

    4 weeks ago

    Liverpool, United Kingdom Courthall Care Full time

    Want to work for a company that not only looks after our service users but also our staff? Then look no further! Courthall Care are a domiciliary care company expanding over to the Wirral area of Merseyside. We are a a new provider in the Wirral area and are looking for dedicated care assistants to join our team, following on from our successful sister...

  • Pharmacist Prescriber

    1 week ago

    Liverpool, United Kingdom Service Care Solutions Full time

    If you're a Trainee or Advanced Clinical Practitioner Prescriber with an MSc in Advanced Clinical Practice or Clinical Examination and Diagnostics Level 7 modules completed, along with experience in General practice and out-of-hours services, we'd like to hear from you! Are you ready to apply Make sure you understand all the responsibilities and tasks...

  • Medical Receptionist

    1 month ago

    Liverpool, United Kingdom Primary Care 24 Full time

    Provide excellent customer service to patients and other healthcare professionals when communicating with patients. Answer all incoming phone calls, diverting them as appropriate and/or taking and passing on messages in a timely manner. Support and assist clinicians in the provision of safe, caring and effective services. Deal with administrative queries and...

  • Associate Director, Primary Care Pharmacist, Mus

    4 weeks ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    This new role will build on the successes of the current NHS SPS Pharmacy Integration Project, working with the project lead and SPS colleagues to extend SPS outputs (webpages, webinars, podcasts) to support pharmacy professionals in primary care and community pharmacy. The post is for 0.40 WTE on a fixed term contract or secondment for 1 year. **The post...

  • Pharmacist Prescriber

    1 week ago

    Liverpool, United Kingdom Service Care Solutions Full time

    If you're a Trainee or Advanced Clinical Practitioner Prescriber with an MSc in Advanced Clinical Practice or Clinical Examination and Diagnostics Level 7 modules completed, along with experience in General practice and out-of-hours services, we'd like to hear from you!Are you ready to apply Make sure you understand all the responsibilities and tasks...