Dio - Assurance Support Officer

1 week ago


Lakenheath, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 243742**Salary**:

- £26,350- + Civil Service Pension with an average employer contribution of 27% and additional benefits**Grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Defence Infrastructure Organisation - COO - Regional Delivery (Central Region) - United States Visiting Forces**Type of role**:

- Estates**Working pattern**:

- Flexible working, Full-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- RAF Lakenheath, Brandon, IP27 9NPAbout the job

**Summary**:
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe

**Job description**:
This is an exciting opportunity for Assurance Support Officer to become specialised in the Facility Management and project construction arena. The Assurance team are situated at various locations across the USVF Estate. The successful applicant will deliver outputs with some supervision from the Assurance Manager and we are therefore seeking a highly motivated individual, with a passion to achieve results.

**About DIO**

View our YouTube video to see more about our work

**Responsibilities**:
**DIO 2nd Party Assurance**
- Management through a range of assurance activities for CORE, Additional Works and Stewardship teams.
- Carry out a % of programmed monthly assurance checks and inspections across all planned and reactive supplier activities in delivery of the DIO Maintenance Contract.
- Carry out documentation checks, confirmation of completion of planned and reactive maintenance, targeted and deep-dive assurance.
- Identify and record observations including non-compliance; successes and good practice and recommendations for improvements or rectification.
- Review, analyse and assure contractor provided data including monthly reports and Key Performance Indicators.
- Contribution to monthly 2nd Party Assurance Report through required data and information on performance and progression of recommendations and updating Facilities Compliance Tracker.
- Participation on monthly EM02 Audits, both independently and jointly with supplier and USVF partners.
- Adhere to stepped approach to compliance - raising recommendations for resolution of non-compliance with appropriate partners.
- Escalation to EFM and raising defects if repeated or significant issues identified or no progression on agreed recommendations. Monitoring defects to ensure appropriate actions are taken prior to closure.

**Corporate & Team Support**
- Familiarity of MOD standards and systems through attending training and briefings/presentations; familiarity with DIO Maintenance Contract and supporting processes; adherence to process and promotion of adherence for USVF and supplier partners; attendance at DIO corporate meetings and events as appropriate; support Estate Facilities Manager (EFM) and colleagues on progression of contract mechanisms including Compensation Events; Early Warnings; Business Cases for Host Nation funded work and Contract Amendments; supporting EFM on specific task-driven objectives including mobilisation and de-mobilisation of contracts and facilitating surveys and site visit.

**Stakeholder Management & Issue Resolution**
- Developing and maintaining positive and collaborative working relationships with a range of partners, including USVF, contracted maintenance suppliers and DIO colleagues; adherence to and promotion of JSP375 and Safe Systems of Work; Familiarity with Health & Safety risks (eg. Asbestos, Legionella, Environmental); supporting EFM at meetings as required for DIO Maintenance Contract on assurance aspects; support on Core Services workstreams as required; liaising with end-user and suppliers to ensure service delivery and resolution of issues.

**Management of Assurance Across Teams**
- Planning and implementing Assurance programmes with the 3 DIO teams, Core, AWS and Stewardship. This may involve getting involved in assuring live projects, Planned Preventative Maintenance (PPM), Base Facility Management Agreement (BFMA) and Works. Form 29, USVF Self Works, assurance being one of these tasks.

**DIO Career Professional Development**
- Keep up to date with relevant and current UK and USF Regulations. This may involve attending training seminars/workshops and external training courses. Career paths are open to everyone in areas that they would like to progress their career. This should lead to professional qualifications for the individuals who want to progress.

**Desirable Experience & Skills**
- Quality



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