Sales Associate, Bicester Village

7 months ago

Bicester, United Kingdom Bang & Olufsen Full time

Customer focused Sales Associates sought for our key UK Bang & Olufsen Store. As our new Sales Associate your emphasis will be on one-to-one consultative selling skills, delivering new business through a proactive, considered sales approach

Key Responsibilities

Achieving monthly sales and profit budgets both individually and for the store.

Understand and practice the processes of solution selling. These techniques and skills are to be continually used to maximise all opportunities for upselling and add-on selling with both new and existing clients.

Excellent levels of personal presentation with a confident ability to demonstrate showroom products.

Ensure the Showroom is clean and tidy in line with Company Policies and Procedures, so that the showroom meets the agreed company standards for open and closing times, appearance, housekeeping and product display

Ensure relationships with all internal customers are maintained and developed

Ensure that the required level of Customer satisfaction is achieved through full use of CRM System

Delivering a high percentage of satisfied returning customers

Attend and/or organise and contribute to all meetings and events as required. This includes external customer meetings and events, meetings and events with alliance partners, as well as in home product demonstrations

Support the Store Manager in ensuring that all paperwork and spreadsheets are completed in full and on time, as well as supporting items (products/marketing-material) are out of stock.

Uphold all Company Policies and Procedures at all times, in particular those relating to Occupational Health and Safety, Trade Practices Act, Discrimination and Harassment, and Privacy Laws

What you bring

**Moreover, you bring**:
Energy and drive to make the showroom an inspirational and energised environment that the customer enjoys

Ability to build a strong client base through articulate and knowledgeable communication.

Excellent interpersonal skills

Experience of dealing with an affluent customer base.

Ability to seek out sales opportunities and build long lasting relationships with clients and potential clients.

Previous experience in a one to one customer orientated organisation.

What we offer

This role reports to the Store Manager, Bicester Village and is part of the extensive UK & Ireland team. Furthermore, this position will have internal interaction with VM, Training, Marketing and other global functions.

With approximately 1100 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and that constructive feedback makes us grow as professionals and as a company, and we have a genuine interest in learning from each other.

**Compensation**: Competitive salary and benefits package.

**Location**: Bicester, UK

**Start date**: As soon as possible.

**Travel**: Approx. 5%

How to apply

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has for more than 97 years developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.

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