Personal Assistant

4 weeks ago


Lechlade, United Kingdom Thyme Full time

We are currently recruiting for a detail orientated Personal Assistant to join our team. The Personal Assistant will support the General Manager who oversees the management of our Hotel, Restaurants, Spa, Retail Brand, and 600 acre country estate.

Key responsibilities of the Personal Assistant will include:

- To support the General Manager in achieving their daily objectives and offer assistance to the Senior Management Team as required
- Be a professional ambassador for the hotel at all times
- Providing the General Manager with support in tasks such as procurement, sourcing information, consolidation of expenses and minute taking
- Providing support and guidance to the wider hotel team
- Experience in a similar role, ideally within the hospitality industry
- Excellent communication and organisational skills
- Strong experience using Microsoft Office programs
- A warm, friendly, approachable personality

**About us**

Thyme is not a hotel: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.

Thyme is a restored historic Cotswold manor and farm. It is a family story where a passion for the land, food and entertaining, merges with a love of local heritage, beauty and conservation.

We took time to make Thyme. Working with the historic buildings and the farm that surrounds them, we have created a thoughtful place with love and attention lavished on every detail. We hope you will experience a real connection to the land, the seasons and to nature, and we invite you to enjoy this English country idyll with our team.

**Benefits**
- Exceedingly generous Service Charge and Gratuity bonuses paid monthly.* in salary advertised
- Additional Holiday - All staff to have an extra day off on their birthday.
- Meals on Duty - All FOH departments (kitchens, FOH, Reception, housekeeping, spa) entitled to food on duty. This is served at 11am and 4.30pm daily.
- Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support, and assistance.
- High quality and stylish uniforms provided.
- Free staff parking.
- 50% off food in both the Ox Barn and the Swan.
- We offer a Staff accommodation rate of £100 Bed and Breakfast per room per night.
- Cookery School - All classes are £40 per person, available for you plus 1 guest.
- 50% discount on Spa Treatments.
- Refer a Friend scheme - If you refer a friend to full time employment, we will pay you £150 when they join, and after the first three months if they stay with us, we will pay you a further £150.
- Recently renovated staff room with kitchenette, comfy sofas and entertainment.
- Beautiful Location with plenty of space to walk and relax during break times

**Duties & Responsibilities**
- Ensure all guests and visitors receive a warm welcome and a lasting first impression of Thyme.
- Manage online and phone reservations for all areas of the business
- Provide information about Thyme, available rooms, rates and amenities
- Perform all check-in and check-out tasks
- Coordinate the Porter team.
- Act as the point of contact for all Thyme guests and to deal with all situations in a polite and courteous manner.
- Check public arears are kept clean, and presentable at all times
- Take and directing calls through a switchboard
- Complete administrative tasks e.g. filing, delivering and accepting mail

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£35,000.00 per year

**Benefits**:

- Additional leave
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Relocation assistance
- Wellness programme

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Lechlade, GL7 3NX: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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