Receptionist

2 months ago

Luton, United Kingdom Lea Manor High School Full time

**ADMINISTRATIVE ASSISTANT / RECEPTIONIST**

**Responsible to**:School Manager

**Grade**: L2

**Hours of Work**: 37 hours per week / 39 weeks per year

**PURPOSE OF POST**:
To undertake a range of administrative, clerical and receptionist duties that supports the provision of high quality administrative services to the school.

**ORGANISATION CHART**:
**School Manager**
**|**

**Administrative Assistant / Receptionist**

**PRINCIPAL RESPONSIBILITIES**:
1. Maintain and implement the processes and systems within reception that underpin the school’s administration.

2. Operate the school’s telephone system, dealing with general enquiries and routing calls as appropriate.

3. Serve as the first point of contact for individuals visiting the school for any reason, maintaining appropriate sign-in logs and issuing visitor badges as required.

5. Operate the security system and liaise with Facilities and Premises staff and senior staff on duty to deal with emergencies and other incidents, contacting parents as required.

6. Open and distribute incoming post, assist staff with out-going post and maintain and balance the postage sheet for out-going post, including the use of the franking machine.

7. Undertake tasks that support Assessment, Recording and Reporting and Data to include assisting teaching staff with pupil records, admissions, chasing absences, arranging appointments and contacting parents as required.

8. Assist teaching staff by word-processing, filing and general clerical duties as required.

9. Respond to queries from students, parents and colleagues as appropriate, to include providing references for former pupils.

10. Organise hospitality for visitors to the school as required and provide support for organisers of parents evening and other school activities.

11. Provide cover for the administrative office and the medical room as required and undertake related duties as appropriate.

12. Assist with school internal and external examinations if required.

13. Any other ad hoc duties requested by the line manager.

**Generic Responsibilities of all staff**

1. T o consistently uphold the school’s aims and strive to attain school targets.

2. T o work in a co-operative and polite manner with all stakeholders and visitors to promote and enhance the reputation of the school.

3. T o work with students within the framework of the school in courteous, positive, caring and responsive manner.

4. T o take an active and positive role in the school’s commitment to the development of staff and review procedures.

5. T o seek constantly to improve the quality of the school’s provision.

6. T o present oneself in a professional way that is consistent with the values and expectations to the school.

7. T o be responsible for promoting and safeguarding the welfare of children and young persons.

**Lea Manor High School is committed to working in wider partnership which will promote wellbeing outcomes for young people.**

**DIMENSIONS**:
**Supervisory Management**: N/A

**Financial Resources**:N/A

**Physical Resources**:Office equipment, the telephone system, the security system and supplies.

**Safeguarding Children**

**CONTEXT**:
All support staff are part of a whole school team. They are required to support the values and ethos of the school and school priorities as defined in the School
Improvement Plan. This will mean focussing on the needs of colleagues, parents and pupils and being flexible in a busy pressurised environment.

Because of the nature of this job, it will be necessary for an enhanced DBS check to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order
1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences, which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However, in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Trust.

**_The School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be _**

**_willing to undergo child protection screening appropriate to the post, including _**

**_checks with past employers and the Disclosure and Barring Service. _**:

- _

**_‘CVs will not be accepted for any posts based in schools. _**:

- _

**PERSON SPECIFICATION**

**ADMINISTRATIVE ASSISTANT / RECEPTIONIST**

This acts as selection criteria and gives an outline of the types of person and the characteristics required to do the job.

**of

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