Customer Service Advisor
2 weeks ago
A1 Jobs are currently recruiting for for experienced Customer Service assistant for our busy client in the Euro Central Area.
Typical daily duties involve but are not limited to:
- Answering incoming calls and making outbound calls relating to menswear orders
- Hire & Retail
- Investigate and resolve stock shortages issues to ensure all orders are completed on time
- Answer live chat enquires via our multiple websites
- Tracing customer parcels with our couriers
- Organising collection of outfits
- Order processing for in store samples and promotions
- Ad hoc reporting duties
- General reception duties
- **There is no cold calling involved with this role.**
**A talented person**
**Where are we?**
We are based in Eurocentral, just off the M8 with excellent road links and is just 20 minutes from Glasgow. We have a subsided onsite canteen, and nearby Maxim Park that has a wide range of amenities and an exciting program of events, activities, and daily fitness classes. It’s a stimulating, sociable and rewarding place to work.
Days required for cover would be Monday to Friday from 9am-5.30pm, with occasional Saturday shifts from 9am-1pm.
If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
Pay: £12.00 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
Work Location: In person
Reference ID: AK
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