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Customer Service Advisor
4 weeks ago
AK Recruitment are recruiting for Customer Service Advisors for our client in the Euro Central area.
Typical daily duties involve but are not limited to:
- Answering incoming calls and making outbound calls relating to hire orders and retail orders
- Investigate and resolve stock shortages issues and ensure all orders are completed on time
- Answer live chat enquires via multiple websites
- Tracing customer parcels with our couriers
- Organising collection of outfits
- Actively working with customers to make sure stock is returned on time ahead of the next hire
- Order processing to support promotional activity and to provide in store samples
- Ad hoc reporting and admin duties
- **There is no cold calling involved with this role.**
**A talented person**
Office hours are Monday-Friday 9am-5.30pm, with Saturday shifts on a rota during summer months.
Pay rate
- £10.90ph.
Please send over your CV if you are interested.
**Job Types**: Full-time, Temporary contract
**Salary**: £10.90 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Motherwell, ML1: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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