Insurance Officer
2 weeks ago
Insurance Officer
Start: ASAP - 40 day contract
Full time hours
£17.63 p/Hour
Location: ME9 8EF
Our client:
Our client are one of the largest housing providors in the UK and a member of the G15 group Londons Largest Housing Associations, with over 45,000 homes across London, the South East and the Midlands.
Purpose of the role:
The purpose of the role is to handle insurance claims, ensuring they're dealt with promptly and effectively, whilst providing an efficent and effective insurance claim handling service for Optivo and external customers.
Main duties & responsibilities:
- To be one of the first points of contact to respond to queries from residents, third parties and colleagues on potential and current claims and processes
- To Collate, investigate and prepare documentation to support insurers on concluding insurance claims
- To Assess the claim against the information received and collated in order to establish liability and make relevant recommendations to insurers
- To maintain detailed records of all claims, claims correspondence and supporting documentation
- To share lessons learned on each claim to relevant colleagues around the business. This should include identifying trends and make recommendations on correcting gaps
- For low-value public liability and property owners’ liability claims, to undertake the investigation, negotiation and settlement of liability claims, promptly and fairly, including obtaining evidence from the relevant sources
- To update the Motor Insurance Database, CRM, Ebuy and other any other relevant systems as required to ensure compliance
- To liaise with insurers, solicitors and loss adjustors on claims related issues and maintain effective communication with a view to concluding claims without delays
Required Knowledge/Skills/Experience
- Experience with handling corporate insurance claims is desirable Knowledge of UK social housing is desirable but not essential
- Strong understanding of insurance policies and insurance market Experience with claims management software and is desirable but training can be provided
- Self-motivated with appetite to take on a wide range of challenges
- Able to work within established processes
IMPORTANT INFORMATION:
Noble Recruiting are an independent, family-run recruitment agency based in Wickford, Essex. We are an equal opportunities employer and have been acting as a recruiting agency and business for over 10 years.
Noble Recruiting Limited act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
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