IT Support and Service Desk Operator

4 weeks ago


Sittingbourne Kent, United Kingdom Tribeca Technology Ltd Full time

By joining our growing IT Support Service Desk team at Tribeca, you'll be assisting businesses in the Alternative Investment sector.

Supporting users remotely and over the phone
-Troubleshooting and fixing issues with both Windows and Mac OS
-Managing active directory and group policy
-Liaising with third party support teams, such as Sage and Bloomberg
-In your daily role, you’ll gain exposure to tools and systems within the office 365 ecosystem, Windows Servers, networking equipment and much more.

You'll join a team who prioritises quality and maintaining good relationships with users. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc)

Quality ticket notes
-The benefits package consists of:

-Private medical insurance
-33 days annual leave including 8 bank holidays
-4% matched pension
-Individual yearly training budget
-Team social events
-Private counsellor
-4X salary death in service insurance
-



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