Customer Relationship Lead

2 weeks ago


Derby, United Kingdom Incora Full time

**Description**:
As a Customer Relationship Lead you will be the voice of the customer within Incora providing first-class customer service whilst ensuring the customer needs are understood and managed within our organisation.
You will be the person dealing with any escalations, issues or concerns and making sure customer communication is first class.
As a manager of a small team, you will be responsible for ensuring your people deliver outstanding service and learn, develop, and grow in their roles

**Key Responsibilities**:
You will be exceptional at customer service, understanding and actioning customer requirements and dealing with customers will be at the heart of everything you do. You will have the skills to build long-term relationships with stakeholders and have an ability to prioritise workload. You will be able to bring with you a fantastic track record of delivering great service and of managing people to do the same. Intermediate excel skills are a must for this role.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

**Vacancy Details**:

- Location
- EU Hub, Derby, GBR
- Salary
- Competitive
- Closing Date
- 30 Apr 2023 (12 Days)



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