Customer Success Advisor
4 days ago
**Customer Success Advisor**
Full-Time, Permanent, Up to £21,500 per annum depending on experience
Have you always wanted to work for a company that cares about their customer’s happiness as well as their employees? Mears group may just have the answer for this as a job has opened up for you. We are searching for someone who is dedicated to helping customers while reaching their own career goals - could this be you?
**Who are we?**
Mears is one of the UK’s leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions.
We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
We are trusted to provide homes for some of the most vulnerable people in the UK on behalf of our partners and through our own landlord business and registered providers - Plexus and Omega Housing.
**What we are looking for**:
We are looking for an experienced Customer Success Advisor to join our rapidly expanding company on a permanent basis.
**Role requirements**:
Within this role, you will work closely with our four customer groups (clients, colleagues, residents and wider communities) to ensure requirements are fully implemented & we outperform against customer & contractual needs.
It is essential that you possess the following skills in order to be successful for this role:
- Substantial experience within a customer service environment dealing with members of the public both face to face and through telephone.
- Considerable amount of experience working within an office environment or similar.
- Strong knowledge of all Windows based technology.
- You should be able to demonstrate a high level of detail consciousness, to obtain full repairs information and provide accurate diagnosis.
**What's in for you?**
- Competitive basic salary - Up to £21,500 per annum, depending on experience
- 25 days annual leave
- Generous Pension Scheme
- Cycle to work scheme
- Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group PLC (Mears) shares at a price that is fixed and discounted at the outset.
- Eye Test Vouchers
- Employee Assistance Programme
- Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work Previous years include, Alton Towers, Drayton Manor etc.
- Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
- Be part of a friendly and dedicated team
- Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
- Maternity and paternity packages to make sure you get to spend time with your loved ones
- Use and access to the latest technology
Reference ID: REQ0020808
**Job Types**: Full-time, Permanent
**Salary**: Up to £21,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Sick pay
- Store discounts
Schedule:
- Monday to Friday
-
Customer Success Specialist
7 months ago
Milton Keynes, United Kingdom MSD Full timeDo you have a passion for agriculture, technology, and helping customers succeed? Now's your chance to join a global team that's dedicated to making a positive difference in the world. At our company, you will be a vital part of our mission to provide world-class devices for animal identification and traceability. Our pioneering monitoring solutions deliver...
-
French Customer Service Advisor
1 day ago
Milton Keynes, United Kingdom Ascendant Recruitment Full timeFrench Customer Service Advisor Permanent £21,000 - £23,000 + up to 5% annual bonus + benefits Milton Keynes Your responsibilities as a French Customer Service Advisor will include but are not limited to: - Maintaining SLA’s for the various clients - Accurate administration of the database for the benefit of the team and customer - Liaising with...
-
German Customer Service Advisor
1 day ago
Milton Keynes, United Kingdom Ascendant Recruitment Full time**German Customer Service Advisor** **Permanent** **21,000 - 23,000 up to 5% annual bonus benefits** **Milton Keynes** **Your responsibilities as a German Customer Service Advisor will include but are not limited to**: - Maintaining SLA's for the various clients - Accurate administration of the database for the benefit of the team and customer. -...
-
Digital Customer Success Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Peripass Full timeWe are looking for a talented Customer Success Manager UK to join our team at Peripass. As a leading provider of Yard Management Software, we are committed to delivering exceptional customer experiences and driving business growth.About the JobIn this role, you will be responsible for building and maintaining strong relationships with our customers, ensuring...
-
Customer Service Advisor
1 day ago
Milton Keynes, United Kingdom Atlantic Data Ltd Full time**Atlantic Data** Founded in 2000 and based in Milton Keynes, Atlantic Data provides IT business solutions to a range of SMEs and large organisations. Together with our development team in India, we’ve become the UK’s largest provider of online criminal background checks (known as DBS checks), providing our clients with pain free and efficient...
-
Customer Service Advisor
7 months ago
Milton Keynes, United Kingdom 360 Resourcing Solutions Full time**Customer Service Advisor** **Full Time/Permanent - Immedite start** **£27,000 basic + Bonus, OTE £32,400** **Milton Keynes** My client is looking for a **Customer Service Advisor **to join their team based in **Milton Keynes**. Paying a basic salary of **£27,000** with a bonus of up to 20% (£5400, throughout the year) **What you can expect in...
-
Senior Financial Analyst
1 month ago
Milton Keynes, Milton Keynes, United Kingdom financial-advisor Full timeWe are seeking a highly skilled Senior Financial Analyst to join our central finance team in Milton Keynes. This is a newly created role due to the growth of our financial-advisor firm, and you will play a key part in providing a quality service to internal and external customers.You will provide financial and management information, highlighting areas of...
-
Customer Advisor
6 days ago
Milton Keynes, United Kingdom Boots Full time**Customer Advisor**: Milton Keynes, Crown Walk Fixed Term Full-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...
-
Customer Service Advisor
4 days ago
Milton Keynes, United Kingdom Atlantic Data Ltd Full timeCustomer Service Advisor - £22,000 DOE - Monday to Friday 9am to 5pm - Milton Keynes We have a fantastic opportunity for customer service enthusiasts to join our Client Support team and be the voice of Atlantic for our customers base of 15,000 clients, including large sporting institutions, governing bodies, and national health service. **Who are Atlantic...
-
Customer Service Advisor
4 weeks ago
Milton Keynes, United Kingdom Mixxos Group Full timeJob Title: Customer Service Advisor Salary: £26,000 to £27,000 Location: Central Milton Keynes Benefits include: Hybrid working, Monday to Friday and flexible benefits scheme Do you have a passion for delivering excellent customer service? We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and dynamic team. In...
-
Customer Support Advisor
2 days ago
Milton Keynes, United Kingdom Athlon Car Lease Full timeCustomer Support Advisor (A-ll) Plenty of opportunity to be ambitious, innovative and drive change through optimising end-to-end customer satisfaction. It is within reach with this full-time job as Customer Support Advisor in Milton Keynes. We are Operations within Athlon UK. Getting you there. Your road to success Left or right, always following the...
-
Customer Service Advisor
4 weeks ago
Milton Keynes, United Kingdom CV-Library Full timeJob Title: Customer Service Advisor Salary: £26,000 to £27,000 Location: Central Milton Keynes Benefits include: Hybrid working, Monday to Friday and flexible benefits scheme Do you have a passion for delivering excellent customer service? We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and dynamic...
-
Customer Advisor
7 months ago
Milton Keynes, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 36.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 5.00am - 10.00pm** **UK National hourly rate £11.31 per hour* (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Milton Keynes** - **Rising to £12.21 from April 1st** We believe...
-
Customer Advisor
7 months ago
Milton Keynes, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Friday 4pm - 8pm, Saturday - Sunday 7am - 8pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Milton Keynes** We believe anyone can improve their...
-
Customer Advisor
7 months ago
Milton Keynes, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 28.45 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8:00pmpm** **UK Notional hourly rate £11.31 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Milton Keynes** We believe anyone can improve their home to make life better....
-
Customer Support Advisor
3 days ago
Milton Keynes, United Kingdom Radius Payment Solutions Full time**Customer Support Advisor** **Please note - this is an office based role and we do not offer remote/hybrid working or sponsorship for this position** **Salary**:£25,000 **Location**: Witan Gate, Milton Keynes MK9 1EJ (approx. 10-minute walk from the train station) **Working Hours**: Monday to Friday, 08:30am - 5:00pm **Job Purpose** We are seeking a...
-
Customer Support Advisor
7 days ago
Milton Keynes, United Kingdom Athlon Car Lease Full time**Customer Support Advisor** (A-ll) Plenty of opportunity to be ambitious, innovative and drive change through optimising end-to-end customer satisfaction. It is within reach with this full-time job as **Customer Support Advisor** in **Milton Keynes**. We are **Operations** within **Athlon UK**. Getting you there. **Your road to success** Left or right,...
-
Customer Service Advisor
5 days ago
Milton Keynes, United Kingdom Atlantic Data Ltd Full time**Client Support Advisor | £24,000pa (DOE) | Software solutions | Milton Keynes** **About Atlantic Data** Atlantic Data specialises in providing web-based solutions that streamline essential HR and recruitment processes for SMEs and large organisations from across the UK. **Client Support Advisor** Joining our Client Support team, you’ll be responsible...
-
Customer Service Advisor
3 weeks ago
Milton Keynes, United Kingdom Mixxos Group Full timeJob Title: Customer Service AdvisorSalary: £26,000 to £27,000Location: Central Milton KeynesBenefits include: Hybrid working, Monday to Friday and flexible benefits schemeDo you have a passion for delivering excellent customer service?We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and dynamic team.In this role...
-
Customer Service Advisor
3 days ago
Milton Keynes, United Kingdom Matt Burton Full timeFantastic opportunity for a Customer Service Advisor for one of the largest insurance companies in the UK. This role comes with an expectation of progression into a more senior role within the claims department post 12 months. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of...