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Customer Service Advisor
4 weeks ago
**Customer Service Representative**
**Duties**:
- Provide information about products and services
- Resolve customer complaints with patience and empathy
- Process orders, returns, and exchanges
- Maintain accurate customer records in the database
- Collaborate with other departments to ensure customer satisfaction
**Qualifications**:
- Previous experience in customer service or a related field
- Excellent communication skills to interact effectively with customers
- Ability to analyze customer needs and offer appropriate solutions
- Familiarity with financial services is a plus
- Proficiency in Salesforce or similar CRM software is advantageous
Pay: £27,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Southampton, SO14 2DF: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
**Location**:
- Southampton, SO14 2DF (required)
Work Location: In person
Application deadline: 10/06/2024
Expected start date: 10/06/2024
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