Customer Service Advisor

4 weeks ago


Southampton, United Kingdom ATLANTA COMPA INTERNATIONAL LTD Full time

**Customer Service Representative**

**Duties**:

- Provide information about products and services
- Resolve customer complaints with patience and empathy
- Process orders, returns, and exchanges
- Maintain accurate customer records in the database
- Collaborate with other departments to ensure customer satisfaction

**Qualifications**:

- Previous experience in customer service or a related field
- Excellent communication skills to interact effectively with customers
- Ability to analyze customer needs and offer appropriate solutions
- Familiarity with financial services is a plus
- Proficiency in Salesforce or similar CRM software is advantageous

Pay: £27,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Southampton, SO14 2DF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Southampton, SO14 2DF (required)

Work Location: In person

Application deadline: 10/06/2024
Expected start date: 10/06/2024



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