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Quality Lead

3 months ago

Aldridge, United Kingdom Elevation Recruitment Full time

Elevation Recruitment Group are delighted to be exclusively partnered with a multibillion-pound, global organisation, who are currently recruiting a Quality Lead, for one of their manufacturing sites in Aldridge.

Reporting into the Plant Manager and with a dotted line to the Divisional Quality Manager, this is a fantastic opportunity for an experienced Quality Engineer to take the next step in their career into a Lead Quality role with direct reports.

This role will be responsible for Leading the quality function for the plant in deploying the Quality Strategy & linked objectives and delivering Critical Solutions, Products & Services that meet or exceed Customers' expectations and satisfy them.

Duties and responsibilities include:

- Ensure short and reactive quality loop with Customers and promptly escalate critical issues to ensure their fast & effective resolution
- Propose improvements based on Customer feedback (e.g. Customer Complaints, Warranty Rates, Surveys, audits) to improve Customer Satisfaction & linked Quality Key metrics
- Measure & manage suppliers quality performance & improvements (Internal & External) by ensuring regular reviews with all key plant supportive functions and in conjunction with Supplier Quality function
- Contribute to development of a Quality Management System for the site
- Manage all required 3rd party, internal and customer audits & assessments to detect gaps, address them through corrective and preventive actions addressing mid & long term management System improvements
- Drive Quality standard deployment and Quality reporting
- Drive & develop quality team and talents, to plan resources & competences on long term, through deployment of functional competencies to support the Key Strategic Quality initiatives
- Drive Zero Incident Culture in the team

I'm keen to speak to individuals with the following skillset:

- Batchelors degree or equivalent is preferable in an engineering discipline
- Proven experience working in a manufacturing environment
- Knowledge and experience in Customer Quality, Product & Process Quality, Systems Quality
- Knowledge of relevant standards, e.g. ISO9001/14001
- Knowledge of international/ Customer product specifications
- Understanding manufacturing technologies and processes
- Understanding of customer and market requirements
- Excellent communication and presentation skills
- Six Sigma training or certification is desirable