Ppm Compliance Coordinator

6 months ago

Stratford, United Kingdom Equans Full time

**Domaine**: Autre/Autre
- **Type de contrat**: Permanent
- **Temps de travail**: Full-Time
- **EQUANS is looking for a PPM Compliance Coordinator to join our team based in Stratford, London on a temporary basis (3 Months). This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.**

Reporting to the ARL Business Improvement & Performance Manager, you must be focused on customer care with a “can do” attitude with the flexibility and adaptability to be a team member in a changing business environment. Experience of working within a high profile, customer focused environment in addition to demonstrating commercial and financial awareness.

**What will you deliver?**
- Providing a link between the Operations and Helpdesk team, being the main point of contact for all PPM task related issues
- Alignment of Inhouse and subcontractors for delivery of PPM activities including collation of reports and corrective actions
- Ensure PPM tasks are scheduled and completed on time and all subcontractor administrative actions are completed in a timely manner
- Contribute to improving customer support by actively responding to queries and handling complaints and compliments
- Chasing and closing tasks, ensuring we remain within SLA
- Work proactively to ensure escalated issues are managed professionally and in a timely manner
- Maintain a continued focus on process improvement, establishing best practise and sharing information with the wider team to ensure consistency
- Follow up with customers to identify areas of improvement
- Provide customer feedback to the appropriate internal teams
- Ensuring that major incidents are escalated and communicated appropriately to the relevant individual
- Weekly meeting with the client to keep them up to date of statues of statutory PPM and remedials.

**What can we offer you?**

On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app.

**Who are we looking for?**
- Previous experience in a general administration role an advantage
- Experience working within the FM industry desirable
- Strong knowledge of Planon or similar CAFM systems
- Excellent customer service skills
- Excellent work ethic
- Positive and professional attitude
- Proven background in a compliance/administrative support role
- Previous experience within FM operations.

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

**What’s next?**
- At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network._
- For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements._

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

**Lieu de travail**: Stratford Greater London United Kingdom

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