See more Collapse

Helpline Supervisor

4 weeks ago

London, United Kingdom Galop Full time

Job description

**Do you want to make life better for LGBT+ victims and survivors of abuse?**

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Helpline Supervisor to contribute to the delivery of Galop’s National LGBT+ Helplines and triage service, supporting thousands of LGBT+ survivors each year.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy”, and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed - meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.

As Helpline Supervisor you will support the Head of Helpline and Volunteering with the day-to-day running of the service, including developing rotas, processes and ensuring the effective monitoring of support to survivors. You will contribute to ensuring a high-quality service by providing expertise and advice to the team during shifts and managing a team of helpline volunteers.

**Location**

Galop’s offices are located in London. Hybrid working is available.

**Hours**

Full time (35 hours per week).

This role will be required to work evenings and weekends on a regular basis (based on helpline opening hours)

**Contract**

**Reports to**

Head of Helplines & Volunteering

**Salary**

£32,293.93 - £34,476.08 (including Inner London Weighting of £3,892 which is available to staff who live in London and/or work from the Galop building in central London).

**Closing Date**

Applications should be submitted by **12 noon on Monday 9**th** January 2023.**

Interviews will be held from **week beginning 16**th** January 2023.

We have other current jobs related to this field that you can find below

  • Helpline Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Missing People Full time

    Helpline Supervisor - Online ChatPart time 14 hours per week as follows:Friday 15:30 to 23:30 and 1 flexi shift per week 14:00 to 22:30 or 15:30 to 23:30 choose from Monday, Tuesday, Wednesday, Thursday, Saturday or Sunday depending on availability.£30,740 per annum pro rata (£12,296 actual)Fixed term until 30 June 2024.Location is UK based. For remote...

  • Head of Helplines and Volunteering

    4 days ago

    London, United Kingdom Galop Full time

    Job description **Head of Helplines and Volunteering** **About the Role** This established role provides strategic leadership to our national helpline services, which provide support to LGBT+ victims and survivors of abuse and violence in the UK. This post will take strategic responsibility for Galop’s work with volunteers, you will work with our...

  • Senior Helplines Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Missing People Full time

    Senior Helplines CoordinatorSalary: £32,500 per annumHours: 35 hrs per week. Monday to Friday 8.30am to 4.30pmLocation: Mortlake, South West London (occasional homeworking considered)Contract Type: Full time, PermanentAbout Missing PeoplePurpose of the role:The Senior Helplines Coordinator is responsible for the smooth running of day-to-day operations...

  • Children's Advocacy Helpline Volunteer

    4 weeks ago

    London, United Kingdom Coram Full time

    Job Title Childrens Advocacy Helpline Volunteer Contract - Volunteer Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm Salary Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day) Location Coram Campus, 41 Brunswick Square, London WC1N 1AZ ...

  • Children’s Advocacy Helpline Volunteer

    7 days ago

    London ,, UK, United Kingdom CORAM Part time

    Job Title – Children’s Advocacy Helpline Volunteer Contract - Volunteer Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm Salary – Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day) Location – Coram Campus, 41 Brunswick Square, London WC1N 1AZ...

  • Children’s Advocacy Helpline Volunteer

    3 weeks ago

    London, United Kingdom CORAM Full time

    Job Title – Children’s Advocacy Helpline Volunteer Contract - Volunteer Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm Salary – Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day) Location – Coram Campus, 41 Brunswick Square, London WC1N 1AZ...

  • Supervisor

    4 weeks ago

    London, United Kingdom Pho - Wimbledon Full time

    Join the Phomily! Working at Pho is more than a job, it’s a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment. What we offer our Supervisors - Highest end pay rates in the casual dining sector! Up to £13 for supervisor -...

  • Supervisor

    2 weeks ago

    London, United Kingdom Pho -Ealing Full time

    Join the Phomily! Working at Pho is more than a job, it’s a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment. What we offer our Supervisors - Highest end pay rates in the casual dining sector! Up to £14 + Cash tips for...

  • Supervisor

    1 week ago

    London, United Kingdom Pho Full time

    Join the Phomily! Working at Pho is more than a job, it’s a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment. What we offer our Supervisors • Highest end pay rates in the casual dining sector! Up to £13 for supervisor •...

  • Mobile Supervisor

    3 weeks ago

    London, United Kingdom MAN Commercial Protection Full time

    **MAN Commercial Protection** are a looking for a Mobile Supervisor in the London area and surrounding county. Average of 60 hours per week. The current position will consist of 80% night shifts and 20%day shifts. Vehicle, uniform, and full training will be provided. UK Driving Licence essential. **MAN Commercial Protection Ltd are an award-winning...

  • Mobile Supervisor

    1 week ago

    London, United Kingdom MAN Commercial Protection Full time

    **MAN Commercial Protection** are a looking for a Mobile Supervisor in the London area and surrounding county. Average of 60 hours per week. The current position will consist of 80% night shifts and 20%day shifts. Vehicle, uniform, and full training will be provided. UK Driving Licence essential. **_ MAN Commercial Protection Ltd are an award-winning...

  • Shop Supervisor Weekends

    2 weeks ago

    London, United Kingdom Greggs Full time €13

    Shop Supervisor* This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work * Competitive pay * Colleague discount, up to 50% off our own-produced products * Free hot drinks while on a shift...

  • Supervisor - London

    3 weeks ago

    London, United Kingdom Pho Full time

    Supervisor - LondonJoin the Phomily!Working at Pho is more than a job, it's a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment.What we offer our Supervisors Highest end pay rates in the casual dining sector! Up to 13 for...

  • Supervisor - London

    3 weeks ago

    London, United Kingdom Pho Full time

    Supervisor - LondonJoin the Phomily!Working at Pho is more than a job, it's a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment.What we offer our Supervisors Highest end pay rates in the casual dining sector! Up to 13 for...

  • Supervisor - London

    2 weeks ago

    London, United Kingdom Pho Full time

    Supervisor - LondonJoin the Phomily!Working at Pho is more than a job, it's a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment.What we offer our Supervisors Highest end pay rates in the casual dining sector! Up to 13 for...

  • Bar Supervisor

    1 week ago

    London, United Kingdom Rhubarb Hospitality Collection Full time

    Managed by Rhubarb Hospitality Collection, the Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people. Our bars include Great Exhibition Bar, Laurent Perrier Champagne Bar and the Kensington Gardens Bar, to name a few. We have something for every level of skill and experience,...

  • Supervisor

    4 weeks ago

    London, United Kingdom Bleecker - Battersea Full time

    **Bleecker Burger is hiring a talented Supervisor for their Battersea delivery only kitchen!** **The role**: Supervisors at Bleecker are vital to the successful running of the site. They are in charge of running great shifts and are experts in Bleecker food quality and service. **The benefits**: - Paid breaks and daily food & drinks allowance. - Earn up...

  • Supervisor

    4 weeks ago

    London, United Kingdom Bleecker - Westfield Full time

    **Bleecker Burger is hiring a talented Supervisor for their Westfield White City kitchen!** **The role**: Supervisors at Bleecker are vital to the successful running of the site. They are in charge of running great shifts and are experts in Bleecker food quality and service. **The benefits**: - Paid breaks and daily food & drinks allowance. - Earn up to...

  • Supervisor

    4 weeks ago

    London, United Kingdom Bleecker - Spitalfields Full time

    **Bleecker Burger is hiring a talented Supervisor for their Spitalfields Market kitchen!** **The role**: Supervisors at Bleecker are vital to the successful running of the site. They are in charge of running great shifts and are experts in Bleecker food quality and service. **The benefits**: - Paid breaks and daily food & drinks allowance. - Earn up to...

  • Restaurant Supervisor

    3 weeks ago

    London, United Kingdom Galvin Bistrot & Bar Full time

    Galvin Bistrot & Bar, run by Michelin starred brothers Chris and Jeff Galvin, is modelled on bistros and bar a vins fashionable in Paris, New York and cool cities around the globe. Our talented kitchen team produce modern classic dishes created with a wood-fired oven and open grills, whilst our front of house team ensures that warm, friendly and attentive...