Parts Advisor
7 months ago
Parts Advisor
**Parts Advisor | Carlisle | CA3 0HA**
**PARTS ADVISOR / CUSTOMER SERVICE ROLE**
**Shift Pattern: Monday - Friday 0800 - 1630 | 40 hour working week**
**Salary: £12.38 hourly rate**
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
**What you will do**
As a Parts Advisor in our Carlisle site, you will contribute to the transformation of our company, the transport industry and society at large.
We are looking for a Parts Advisor focused on Customer Service, who is a driven individual to provide our Customers with a professional and helpful service whilst promoting sales of the Workshop Services and Products.
You will:
- Be the first contact for customers, identifying service parts requirements and assist in preparing orders are taken & supplied to the correct specification to meet those customers needs.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt, assisting with the serve counter and helping team members when necessary.
- Ensure that invoices/credits are properly and accurately raised for goods supplied or returned by informing customers of completion times and payment methods.
- Contacting customers if any additional work is required and issue accurate quotations to gain the necessary authority to complete works.
- Ensure warranty claim, VCM and special claims are correctly, maintaining an efficient filing and retrieval system.
- Assist management & arrangement of customer vehicle workshop booking inspections, servicing and repairs.
- Assist with customer complaints are courteously and efficiently handled & processed.
- Ensure that the administration office is kept clean and tidy and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer Point.
- Attend any training or development activity that is made available.
- Participate in workshop production/customer service administration team meetings.
This role you will provide excellent service supplying HGV parts to technicians who are carrying out the repairs and maintenance to vehicles in the workshop along with providing excellent service to customers both over the counter and by telephone.
Do you thrive in a fast paced environment where no two days are the same? If so, we want YOU to join our team at Volvo Carlisle Dealer Point as a Parts Advisor
**Who are you?**
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
- Driving License preferred
- Able to identify different parts using catalogues and systems, experience of working with vehicle parts is essential
- Numerical ability to be able to work with part numbers
- Able to communicate with all levels, written and verbally with people inside the company and external customers.
- IT literate to competently use DMS and associated software systems.
- Proactive, enthusiastic and approachable
- Commercial awareness with great customer service
- Flexible and positive approach to changing circumstances and priorities
- Work as a team player along with at times working independently with an open and honest outlook.
**What’s in it for you?**
We offer a solid package of compensation and benefits, plus you will enjoy:
- 25 days Holidays + Bank Holidays. Holidays increase to 30 days with service.
- Company Pension with up to 5% employer contribution.
- Healthcare plan with access to Dental Insurance
- Enhanced Maternity | Paternity | Foster & Adoption Leave
- Many discounts for family & friends on High Street Retailers, Theme Parks day outs, hotels and many more
- Access to Health Wellbeing for you and your family
**Ready for the next move?**
Follow us on
LinkedIn : Volvo Trucks UK
Facebook: Volvo Trucks UK & Ireland Careers
**Who we are and what we believe in**
At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
**Job Types**: Full-time, Permanent
Pay: £12.38 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Referral programme
- Store discount
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Parts Advisor | Carl
-
Parts Advisor
2 weeks ago
Blyth, United Kingdom Volvo Truck and Bus South & East Full timeWe currently have a fantastic and rare opportunity for a Parts Advisor to join our team based at our Blyth depot. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships whilst maximising stock availability through efficient parts stock management. Your responsibilities within the role will...
-
Pharmacy Advisor
2 weeks ago
Blyth, United Kingdom Boots Full time**Pharmacy Advisor (Dispenser)**: Blyth, Maddison Street Permanent Full-time, Part-time **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of...
-
Retail Sales Advisor
1 week ago
Blyth, United Kingdom Frank's The Flooring Store Full timeAt Frank's we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now recruiting for a Retail Sales Advisor to join our supportive Frank's family IN THE Blyth/Cramlington area. As a sales advisor, you are at the heart of our operation and we are looking for individuals who...
-
Trainee Pharmacy Advisor
2 weeks ago
Blyth, United Kingdom Boots Full time**Trainee Pharmacy Advisor (Trainee Dispenser)**: Blyth, Maddison Street Permanent Part-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of...
-
Receptionist/customer Service Advisor
1 week ago
Blyth, United Kingdom Advance Northumberland Full time**Advance Northumberland Commercial** **Receptionist / Customer Service Advisor** **Blyth Workspace (22 hours per week, 1.00pm to 5.30pm, 5.00pm on Friday)** **About Advance Northumberland** Advance Northumberland is a property Investment, Estate Management and Development Company. Building new homes for rent and sale, attracting investment and business...
-
HR Advisor
2 weeks ago
Blyth, United Kingdom HR Recruit Full timeHR Recruit is currently recruiting an experienced Part-Time HR Advisor (22.5 hours) for our SME. The role is located in both Cramlington and Blyth and will report into the Operations Manager. Being the first contact for HR queries, it is an exciting time to join this expanding SME. **Responsibilities** - First point of contact for company internal HR...
-
Trainee Pharmacy Advisor
2 weeks ago
Blyth, United Kingdom Boots Full timeJob Reference: 181796BR Blyth Thoroton Street Permanent Part-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...
-
Customer Service Advisor
2 weeks ago
Blyth, United Kingdom Saint-Gobain Full timeCustomer Service Advisor - Yard with Sales - Blyth At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want...
-
Ee Customer Advisor
2 weeks ago
Blyth, United Kingdom EE Full timeIt’s time to look to the future. Your **local EE store in Blyth **Expanding and we are looking for **Full Time** & **Part Time** Customer Advisors - Do you have a keen interested in mobile technology? - Are you a naturally likeable person? - Do you want to be in charge of your own career progression? We are looking for people who are passionate about...
-
Employment Advisor
8 months ago
Blyth, United Kingdom Mental Health Matters Full time**Hours**: 37.5 hours per week Salary: £24,000 per annum, with progression to £26,000 per annum Location: Blyth. Relevant expenses will be paid This is a great opportunity to work for MHM, and one where you will make a real and direct difference to the lives of people who face mental health challenges. You will support people in obtaining and retaining...
-
Volunteer Adviser
3 weeks ago
Blyth, United Kingdom Citizens Advice Northumberland Full timeVolunteering at Citizens Advice Northumberland is rewarding, challenging, demanding and fun. You will have the opportunity to enjoy working as part of a team that operates across the county and also being part of a national organisation. Previous advisor experience is not necessary as full training is provided - our adviser training programme needs to be,...
-
Sustainability Advisor
3 weeks ago
Blyth, United Kingdom ISG plc Full time**Location**: Hybrid home working / Northumberland-Blyth area Are you passionate about sustainability and understand how this plays a key part in the challenging construction sector? If so you will be helping deliver our world class High Tech Manufacturing projects across the UK challenging both your knowledge and experience whilst interfacing with a large...
-
Volunteer Adviser Face to Face
7 months ago
Blyth, United Kingdom Citizens Advice Northumberland Full timeVolunteering at Citizens Advice Northumberland is rewarding, challenging, demanding and fun. You will have the opportunity to be part of a team that operates across the county and also being part of a national organisation. If you want to make a real difference to people's lives by assisting them to find a way forward with their problems, this is the role...
-
Customer Advisor
7 months ago
Blyth, United Kingdom Boots Full timeSummary Job Reference: - 224137BR Blyth, Maddison Street Permanent 37.5 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...
-
Contact Centre Advisor
8 months ago
Blyth, United Kingdom Northumberland County Council Full timeJob Information Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate. The Service Our mission in...
-
People Management Consultant
3 weeks ago
Blyth, Northumberland, United Kingdom CV-Library Full timeThink Recruitment is looking for a seasoned HR Advisor to fill a key position in our Morpeth office. As a key member of our team, you will play a vital role in supporting our clients with their HR needs.Key responsibilities include attending internal hearings, developing and reviewing people policies, and contributing to People and Culture Projects....
-
Customer Service/sales Advisor
2 weeks ago
Blyth, United Kingdom PB Connections Full timeWe’re looking for passionate, driven & experienced people to join us in our Blyth contact centre where you will be working in a team on behalf of our clients**.** - Working as an agent and part of a professional team for an outsource call centre dealing many different campaigns both with sales and customer services. - Present unique solutions to help our...
-
Customer Service/sales Advisor
3 weeks ago
Blyth, United Kingdom Protex Secure Synstems Full timeWe’re looking for passionate, driven & experienced people to join us in our Blyth contact centre where you will be working in a team on behalf of our clients**.** - Working as an agent and part of a professional team for an outsource call centre dealing many different campaigns both with sales and customer services. - Present unique solutions to help our...
-
Customer Services Sales and Yard
2 weeks ago
Blyth, United Kingdom Jewson Full timeCustomer Service Advisor - Yard with Sales - Blyth At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want...