Job Title

2 weeks ago

Newtownards, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 3 Receptionist / Higher Clerical Officer

Location : Newtownards

Duration : Temporary

Rate : £11.11 p/h

Hours : 37.5 hpw

Reception and switchboards duties, copy and audio typing, referral processing, processing appointments.

KEY DUTIES / RESPONSIBILITIES

The post holder will be required to carry out a range of duties which may include all or some of the following:

- Responsible for Processing of referrals for SPOE and maintain the various electronic and paper records accordingly.
- Responsible for the transfer of Internal Referrals and within the company and to other Comms Offices.
- Processing of new Referrals in time for triage sessions held twice weekly.
- Updating of triage outcomes onto the scheduler system.
- Data input with regard to referral outcomes and the retrieval of waiting list information regarding same.
- Dealing with general enquiries/providing advice which requires immediate action within definitive guidelines, protocols & policies.
- Dealing with requests for appointments in a timely manner.
- Maintain Filing System.
- General office duties such as photocopying/faxing/scanning.
- Supervising staff and allocate work as appropriate. (when required)
- To participate in the Trust’s Appraisal Process and participate in agreed training and development initiatives when identified.
- Any other general tasks or projects within the remit of the band.

1. a) 4 GCSE’s Grades A-C to include

English Language (or equivalent

Qualification) plus 1 year’s

administrative /clerical experience.

OR

b) NVQ Level 2 in Administration (or equivalent qualification) plus 1 year’s administrative /clerical experience.

OR

c) 2 year’s administrative /clerical

experience.

2. 1 year’s word processing experience.
- 3. _Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 1 year (required)
- Microsoft Office: 1 year (required)
- Receptionist: 1 year (preferred)

Work Location: In person

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