Claims Handler

6 days ago

Newcastle upon Tyne, United Kingdom Tesco Bank Full time

General information

Job Title

Claims Handler - Personal Injury

Ref #

8602

Location

Newcastle

Department

Personal Injury

Business Area

Specialist Claims

Working time

Full-Time

Date Published

04-03-2024

Serving our customers, communities, and planet a little better every day.

Salary is from £28,000 & Benefits
Location - Newcastle, Permanent (Hybrid once training completed)
**Working hours**: Monday to Friday 9am - 5pm, 36 hours per week
You should be able to travel to our Newcastle office, a minimum of 2 days per month for this position.
Applications close 20 th March at 5pm & Interviews will be held shortly after.

A chance to thrive
We’re looking for a Personal Injury Claims Handler.
As a Claim Handler you will support Tesco Customers through their insurance claims journey from notification to settlement. In this busy and varied role, you’ll provide an excellent customer experience for our customers, supporting continuous improvement which will contribute to the company’s strategic goals.

Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Training
You'll start your journey with 4-8 weeks (DOE) of onsite training to give you the best start and tools in your careers. Training for this role will be office based, Monday - Friday 09:00 - 17:00, 36 hours per week and once confirmed competent in role, you'll have the opportunity to move to hybrid working if certain criteria is met.

What you’ll be doing
Managing you own caseload of personal injury motor claims which will include associated vehicle damage and credit hire.
Investigate circumstances of claims and the nature and extent of losses whilst keeping an eye out for fraudulent or exaggerated claims.
Review and evaluate information gathered to determine liability and valuation of claims.
Liaise and negotiate with customers, third parties and solicitors to determine best outcomes.
Work pro-actively and within defined processes and authorities to progress claims to settlement.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

We need you to have
Excellent customer service skills with previous experience of working with customers in an office environment.
Experience in handling motor claims is essential. Experience in personal injury, third party damage and credit hire is preferable
Strong communication and negotiation skills
Ability to manage your own caseload of claims proactively and within deadlines.
A common-sense approach with the ability to make robust decisions based on information presented.
Strong PC skills and ability to use new software.

And if you have any of these, even better.
A knowledge and understanding of the various injury portals and cost regimes.
Knowledge of the litigation process.

What’s in it for you
Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
Virtual GP Service for you and your family 365 days a year.
Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
Embrace our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
Prepare for your retirement with our colleague pension scheme.
Opportunity to develop your career.

How to apply

We value our people and
diverse teams and believe the variety of backgrounds and experiences make us
stronger to achieve our goals.

Our colleagues are working
hybrid, taking time to meet with colleagues in our offices for moments that
matter, such as team catch ups, planning meetings and more. If you’re
interested in finding out more about what a career at Tesco Bank looks like,

Why Tesco Bank?

We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.
It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.

  • Claims Handler

    6 days ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Claims Handler** **Newcastle** **Hybrid working is available once the probation period has ended (2 days in the office per month)** **Monday to Friday 9am-5pm (36 hours per week)** **£24,960 Plus DOE** **15th April start date!** **Excellent company benefits!** To be considered for the role, previous experience in a similar role is a must. But if you're...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    Claims handler, insurance, problem-solving, communication, customer service, negotiation Our client based in Newcastle is seeking a Claims Handler for a permanent role. This role is based in Newcastle with hybrid working available, meaning you will get the best of both worlds with a balance of both office and home working. Mon - Fri (36 hours per...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Outsource UK are working with a large Retail Bank who are hiring a permanent position for a Claims Handler for their Team based in Newcastle.** **The role will be paying between £22,500 - £26,000 per annum (depending on experience) + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear.** Claims handler, insurance, problem-solving,...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Outsource UK Full time

    Claims handler, insurance, problem-solving, communication, customer service, negotiationOur client based in Newcastle is seeking a Claims Handler for a permanent role.This role is based in Newcastle with hybrid working available, meaning you will get the best of both worlds with a balance of both office and home working.Mon - Fri (36 hours per week)The...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Outsource UK are working with a large Retail Bank who are hiring a number of permanent Claims Handlers for their Team based in Newcastle.** **The Financial Services & Insurance Jobs - paying between £22,500 - £26,000 per annum (depending on experience) + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear.** Claims handler,...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Tempest Jones Full time

    Insurance Claims HandlerNewcastleUp to £40000 (negotiable and dependent on experience & qualification) Insurance Claims HandlerNewcastleSalary: Up to £40000 (negotiable and dependent on experience & qualification) Discretionary bonusIncome protectionLife assuranceHybrid working after probation Our client is a thriving insurance brokerage who are now...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Outsource UK are working with a large Retail Bank who are hiring a number of permanent Claims Handlers for their Team based in Newcastle.** **The Financial Services & Insurance Jobs - paying between £22500 - £37440 per annum + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear, UK Permanent.** Claims handler, insurance,...

  • Claims Handler

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Outsource UK are working with a large Retail Bank who are hiring a number of permanent Claims Handlers for their Team based in Newcastle.** **The Financial Services & Insurance Jobs - paying between £20,000-27,000 per annum (depending on experience) + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear, UK Permanent.** Claims...

  • Motor Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£22,000-£27,500 DOE** **Monday-Friday 9am-5pm (1 hour for lunch)** **Newcastle** MPJ Recruitment are proud to be working with a leading insurance business based in the Newcastle area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. The client prioritise your...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Outsource UK Full time

    Outsource UK are working with a large Retail Bank who are hiring a number of permanent Claims Handlers for their Team based in Newcastle.The Financial Services & Insurance Jobs - paying between £ £37440 per annum + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear, UK Permanent.Claims handler, insurance, problem-solving,...

  • Tpa Claims Handler

    3 weeks ago

    Newcastle-under-Lyme, United Kingdom Claims Consortium Group Full time

    We are a fast paced, forward-thinking company with an ethos of commitment, quality, and ambition, putting our staff and our service at the heart of what we do. Team spirit is big at CCG and we’re passionate both about our people and the work we do here. We are pleased to be currently looking for claims handlers to join our busy team and help us in our...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Bank Full time

    General information: Job Title Claims Handler Settlements Ref # Location Newcastle Department Claims Customer Service (new) Business Area Claims Customer Experience Working time Full-Time Date Published Serving our customers, communities, and planet a little better every day:Claims Handler SettlementsNewcastle (Hybrid)36 hours per week. Monday to Friday...

  • Claims Handler

    4 weeks ago

    Newcastle Upon Tyne, United Kingdom Greenbean Full time

    **Claims Handler** **Hybrid-working** £22,000 + up to 5% Bonus + Benefits One of the world’s largest insurance groups are looking for Claims Handlers to support customers as they make a claim on their motor insurance policy. Ideally, you’ll have experience in a similar role with knowledge of motor claims and sound negotiation andinfluencing skills. In...

  • Claims Handler

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Greenbean Full time

    **Claims Handler** **Hybrid-working** **£22,500 - £25,000 + up to 5% Bonus + Benefits** One of the world’s largest insurance groups are looking for Claims Handlers to support customers as they make a claim on their motor insurance policy. Ideally, you’ll have experience in a similar role with knowledge of motor claims and sound negotiation...

  • Motor Claims Handler

    4 weeks ago

    Newcastle upon Tyne, United Kingdom North of England Coachworks Ltd Full time

    Due to a relocation of Farg / Atticus Innovation, we are looking for a Motor Claims Handler to work within the offices of North Of England Coachworks. Good communication skills and a working knowledge of Computers will be an advantage. **Salary**: £23,000.00-£25,000.00 per year **Benefits**: - Company pension Schedule: - Monday to Friday Ability to...

  • Senior Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom CareerBliss Full time

    We are recruiting on behalf of a prestigious independent commercial broker in Scotland who are seeking an experienced Claims Handler to join their team.This role can be based in Perth or Glasgow.This is a fantastic opportunity for a professional looking to advance their career within a dynamic and supportive environment!As a Senior Claims Handler, you will...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Tesco Bank Full time

    **General information**: - Job Title- Claims Handler - Settlements- Ref #- 8333- Location- Newcastle- Department- Claims Customer Service (new)- Business Area- Claims Customer Experience- Working time- Full-Time- Date Published- 28-07-2023**Serving our customers, communities, and planet a little better every day.**: **Claims Handler -...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...

  • Claims Handler

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...

  • Claims Handler

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...