Dealership Receptionist and Service Booking Clerk

2 weeks ago


Warrington, United Kingdom Lightcliffe SKODA Warrington Full time

Lightcliffe SKODA

**Responsibilities and Duties**

Your duties will include:

- Ensure all visitors and phone calls are handled in a professional manner, and directed as necessary
- Booking and tending to inbound service and maintenance enquiries
- Providing an excellent service for our customers.
- Assisting with a variety of administrative tasks
- Contacting customers to monitor satisfaction
- Outbound calls to our database booking customers in for routine service
- Involved with the control of out bound marketing and some data management
- Ensuring our customers are greeted and well treated whilst with us

**Reporting To**:
**Service Manager** & Sales Manager

Hours:
Mon to Fri 9:00am - 5:30pm

**Requirements**:

- **Reliable and punctual**:

- The ability to work well under pressure
- Keen attention to detail
- Hard working with a ‘can-do’ attitude
- Process Driven
- Friendly Nature
- Understanding of Microsoft Excel
- Friendly Telephone manner

Additional pay:

- Performance bonus available

**Salary**: £10.42 per hour

**Benefits**:

- Company events

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person


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