Shift Team Leader

3 months ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

We are looking to recruit enthusiastic and dedicated Maintenance Shift Team Leaders to be based at our Denmark Hill site but may be required to work at a number of satellite sites.

The successful applicants will work within the engineering team ensuring the effective maintenance and operation of all buildings, plant and associated services in an efficient, economical and safe manner in accordance with all statutory, NHS Trust and departmental guidelines.

The role will involve managing an Estates shift team, including managing three members of staff, owning the performance of the team and ensuring work is completed in a timely fashion and to the standard expected. When on the day shift, the role holder will also manage the day working maintenance teams. The role holder will need to make decisions on the priority of works to be completed throughout the shift and will need it liaise with senior managers to update on progress, risks, incidents and any other shift related information.

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Communication and Representation
- Extensive reporting to senior managers on shift performance, risks or near misses, completed and prioritised work and ongoing projects
- Communicating with both technical and non-technical colleagues on work being carried out, providing oversight and ownership of all shift members’ work
- Keeping in regular contact with contractors operating and working onsite, managing the quality of services provided including conducting spot checks and maintain the proper lifecycle of repair and build work.

Strategy and Planning
- Prioritising and planning work to be conducted on shift by shift members by working with senior leaders, analysts and shift team members to understand scale, scope and effort required to complete works
- Maintaining the planned maintenance schedule and allocating work appropriately.

Reporting and Analysis
- Providing regular updates to Associate Director of Estates, Director of CEF and other leaders on performance of the shift, including analysing shift work completed, in progress and to be started to report on areas of improvement, overall efficiency of the team and forward planning both reactive and planned maintenance.

Information Systems and Data Management
- Understanding and using systems to allocate and record works such as Planet.

Operational Performance
- Managing the shift team and closely monitoring individual and team performance, including reporting on number of jobs raised, in progress and completed by the shift team
- Monitoring SLAs both internally within the department and SLAs of our key contractors to ensure they are delivering a valuable, efficient and cost effective service
- Must hold and be capable and willing to undertake CP (Competent Person) or AP (Authorised Person) skills and be able to respond to requests as needed
- Supervising and undertaking estates and maintenance work with a trade background as an electrician, plumber, gas worker, carpenter or similar.

Research and Service Development
- Recommends areas of improvement within the shift team and across the entire CEF department
- Identifies efficiencies and implements these within the shift team.

Policy and Process
- Encouraging staff to report near misses, risks and hazards, as per the process
- Managing the permit to works process to ensure staff are adequately trained and skilled to conduct work.

People Management and Performance
- Leading, coaching and managing the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.
- Participating in regular performance appraisal meetings

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