Patient Administrator

1 month ago

Nottingham, United Kingdom InHealth Group Full time

**About The Role**:
**Job Title**:Patient Administrator

**Location**:Nottingham PET CT

**Salary**:Competitive

**This role is working 37.5 hours per week on a rota shift pattern basis from Monday to Sunday. Our Patient Administrators normally work 5 x 7.5 hour shifts per week, but there is some flexibility around this and we will be happy to discuss further at interview.**

**What are the key role responsibilities?**
- Providing a high quality administrative and secretarial service for the unit to ensure an efficient service
- Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Booking clinically validated appointments on the internal system
- Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
- Utilising relevant IT systems to support the delivery of a high-quality Imaging Service
- Ensuring patient and customer focus is central to the commercial success of the Business

**What skills and experience will you need to apply?**
- Experience in a similar patient facing, healthcare or administrative role
- Flexibility in working patterns to fulfil site requirements
- Ability to prioritise tasks whilst maintaining accuracy and attention to detail
- Effective communication skills both on the phone and face to face

**What's in it for you**:
**What can InHealth offer you?**

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more

In addition to this, we also offer:

- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Hybrid and flexible working opportunities
- Fantastic learning and development opportunities
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peer-to-peer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Discounts on InHealth’s healthcare services
- Smart tech, Cycle to Work and thousands of discounts and cashback options
- Paid-for professional memberships and more

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

**About Us**:
**About us**:
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

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