Guest Experience Team Member

1 week ago

Guildford, United Kingdom Trafalgar Entertainment Full time

**JOB DETAILS**:***

**Job reference**

REQ00832

**Date posted**

12/02/2024

**Application closing date**

19/02/2024

**Location**

Guildford

**Salary**

£10.42 per hour

**Package**

**Contractual hours**

0

**Basis**

Casual

**Job category/type**

Front of House

**Job description**

**ABOUT TRAFALGAR ENTERTAINMENT (TE)**
- We’re a leading theatre and live-entertainment group with a national and international footprint.
- Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a business focussed on bringing people together to share in the live experience; through n Theatre Direct, Stagedoor App, Jonathan Church Theatre Productions and Chiswick Cinema.

**ABOUT TRAFALGAR THEATRES**

**Trafalgar Theatres** is the venue-operating division of TE. We currently operate 15 venues; including 12 in the UK regions; the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.
- We are passionate about entertainment, audiences, and the live experience and we value **Creativity, Collaboration, Excellence **and **Respect.**

**ABOUT THIS ROLE**
- The Guest Experience Team Member is vital to the success of our business. Here at _G Live, it _is an exciting, fast-paced environment with a variety of **_shows, plays, music and comedy, as well as some community productions. We also host events including conferences, party nights, ticket dining events, and corporate functions._**
- As the postholder is responsible for:

- Trafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At G Live, we are now recruiting for **Guest Experience Team Member**. Shifts are flexible/variable and include evenings, weekends, and holidays.
- Here at _G Live, it _is an exciting, fast-paced environment with a variety of **_shows, plays, music and comedy, as well as some community productions. We also host events including conferences, party nights, ticket dining events, and corporate functions._**

**About the Role**
- The main responsibilities of the **Guest Experience Team Member **will be
- Welcome our guests to the venue with a personable, genuine touch, ensuring no individual leaves without feeling like a valued and appreciated customer.
- To sell and promote our products/merchandise as required and reconcile sales.
- Collaborate with the venue team to ensure the delivery of all events, implement service standards, standard operating procedures and all housekeeping and setup of our event spaces.
- Have an outstanding knowledge of the venue, ready to answer any queries guests may have.
- Welcoming customers and scanning of tickets and upholding the house rules within the auditorium.

This is not an exhaustive list of duties. from time to time you may be required to undertake such alternative or additional duties which will commensurate your skills, experience, and capabilities

**PERFORMANCE MEASURES**
- Provide excellent customer service
- Flexible to adapt to the business needs and work calmly under pressure
- Previous experience working in theatre or an entertainment venue
- To understand and have a working knowledge of all current Health and Safety legislation, Licensing regulations and Food Hygiene legislation.
- Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.

  • Guest Experience Team Member

    3 weeks ago

    Guildford, Surrey, United Kingdom Trafalgar Entertainment Full time

    JOB DETAILS:***Job referenceREQ00832Date posted12/02/2024Application closing date19/02/2024LocationGuildfordSalary£10.42 per hourPackageContractual hours0BasisCasualJob category/typeFront of HouseJob descriptionABOUT TRAFALGAR ENTERTAINMENT (TE) We're a leading theatre and liveentertainment group with a national and international footprint. Cofounded by Sir...

  • Guest Experience Team Casual

    3 weeks ago

    Guildford, Surrey, United Kingdom HQ Theatres Full time

    Job Advert: Guest Experience Team Member CasualReporting to: Assistant Venue Manager/Duty ManagerTrafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At G Live, we are now recruiting for Guest Experience Team Member. Shifts are flexible/variable and include evenings,...

  • Team Member

    2 weeks ago

    Guildford, United Kingdom Megan's - Guildford Full time

    **Team Member** Based at the heart of our neighbourhoods, Megan's by the Castle (Guildford) is a truly all-day dining restaurant, serving up delicious food from sunny places. **Team Member** at Megan’s create magical experiences for our guests, no matter the occasion. Let your personality shine through and make our guests _(& their dogs) _days. Our teams...

  • Team Member

    3 weeks ago

    Guildford, United Kingdom Ole and Steen - Guildford Full time

    **Description** “Arguably The Best Scandi Bakery In Town” Time Out We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in...

  • Team Member

    4 weeks ago

    Guildford, United Kingdom Ole and Steen - Guildford Full time

    “Arguably The Best Scandi Bakery In Town” Time Out We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to...

  • Guest Experience Manager

    4 weeks ago

    Guildford, United Kingdom Guarding UK Full time

    **Contract Type**: Full time, Permanent **Location**: Guilford **Salary**: £12 per hour **Building Brilliant First Impressions** RUK is an established concierge / reception service with a reputation for delivering the highest calibre of service and professionalism. We know how much first impressions count, and we’re dedicated to delivering that...

  • Bar Team Member

    4 weeks ago

    Guildford, United Kingdom Three Pigeons Full time

    **Location - Three Pigeons** Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and drink_ - _Make...

  • Team Member

    1 month ago

    Guildford, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a **Team Member** to join us in Guildford. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of **£10.62** per hour (over 18’s) paid every 2 weeks. **About Us** Our family of over 60 stores is united by a shared...

  • Bar Team Member

    1 month ago

    Guildford, United Kingdom Stonegate - Proper Pubs Full time

    Bar Team Member - Surrey   Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.   Can you…Welcome and engage every guest Prepare and serve our high-quality food and drink Make...

  • Bar Team Member

    4 weeks ago

    Guildford, United Kingdom Stonegate - Proper Pubs Full time

    Bar Team Member - Surrey   Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.   Can you…Welcome and engage every guest Prepare and serve our high-quality food and drink Make...

  • Bar Team Member

    1 month ago

    Guildford, United Kingdom Stonegate Group Full time

    Location- Popworld Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.  Can you… Welcome and engage every guest  Prepare and serve our high-quality food and drink  Make...

  • Nights Team Member

    3 weeks ago

    Guildford, United Kingdom Premier Inn Full time

    We're currently recruiting in our Guildford North (A3) Premier Inn. Working 16 hours per week, paying up to £13.19 per hour. **Nights Team Member - Guildford North (A3) - Premier Inn Hotel** Come and be a Nights Team Member at Premier Inn in Guildford North (A3). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety...

  • Nights Team Member

    4 weeks ago

    Guildford, United Kingdom Premier Inn Full time

    We're currently recruiting in our Guildford North (A3) Premier Inn. Working 16 hours per week, paying up to £11.72 per hour. **Nights Team Member - Guildford (GU1 1UP) - Guildford North (A3) Premier Inn** Hotel** Come and be a Nights Team Member at Guildford North (A3) Premier Inn (GU1 1UP). As the go-to for our hotel overnight guests, use your calm...

  • Team Member

    1 month ago

    Guildford, United Kingdom Wendy's - Guildford Full time

    Team Member **Description** Wendy’s is hiring Team Members to join their team in Guildford. **Our Company** JRK Restaurants is a dynamic multi-brand franchisee passionate about food and hospitality. We are growing aggressively with a commitment of opening over 25 units in the next 3 years across the UK within the different brands we represent. Our...

  • Team Member

    1 week ago

    Guildford, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a **Team Member** to join us in Guildford. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto **£11.64** per hour paid every 2 weeks. **Benefits we can offer you as our Team Member**: - Free meals on shifts -...

  • Team Member

    1 month ago

    Guildford, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a Team Member to join us in Guildford. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto £11.64 per hour paid every 2 weeks. Benefits we can offer you as our Team Member: •             Free meals...

  • Front of House Team Member

    4 weeks ago

    Guildford, United Kingdom Popworld Full time

    **Location - Popworld** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and drink_ - _Make...

  • Food and Beverage Team Member

    4 weeks ago

    Guildford, United Kingdom Holiday Inn Guildford Full time

    **Food And Beverage Team Member**: **HI Guildford** **:Check out the hotel on our virtual tour! **The Opportunity** Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're...

  • Food and Beverage Team Member

    4 weeks ago

    Guildford, United Kingdom Holiday Inn Guildford Full time

    **Food And Beverage Team Member**: **HI Guildford****: **The Opportunity** Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join...

  • Team Member Foh

    4 weeks ago

    Guildford, United Kingdom YO! RESTAURANT Full time

    **Team Member FoH**: **Operations - Guildford**: **Contract**:Part Time** **Salary**:£11.44** **Contracted Hours**: We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic...