Head of Client Accounts

2 weeks ago


Aylesbury, United Kingdom Alexander & Co Full time

**CLIENT MONEY MANAGER - £30K-£35K - AYLESBURY (HYBRID WORKING)**

Alexander & Co is a successful and fast growing estate agency operating in the Home Counties we are currently recruiting for a Client Accounting Manager at our branch in Aylesbury. This is a new position and an exciting addition to the business

**What can we offer you?**

As well as a competitive salary, we offer some great benefits including a generous holiday allowance, an additional day off for your birthday, company pension, life assurance, discounts on our fees, access to a discounts and wellbeing platform and the ability to purchase additional holiday. We are also passionate about the development of our team members and offer the opportunity for both internal development training, as well as sponsorship to complete industry recognised qualifications. We also love to get together and celebrate our successes and host an annual awards and summer BBQ, as well as social events throughout the year.

**Position purpose**:
The purpose of the Head of Client Accounts position is to manage the Client Accounts team, ensuring our clients - including, but not limited to landlords, tenants, and contractors - are provided with a excellent service level by ensuring payments are correctly allocated, paid, and reconciled on a daily basis.

**Responsibilities include**:

- Manage the efficiencies and service levels of the Client Accounts team
- Complete quarterly and annual Non-Resident Landlord Taxation Returns
- Complete annual Schedule 23 Returns
- Auditing Lettings and Property Management teams across the business by producing weekly, monthly, and quarterly auditing reports
- Ensure the company is following RICS (Royal Institution of Chartered Surveyors) guidelines, always in preparation for audit
- Assist team where required to ensure we are always proactive
- Ensure Client Account reconciles daily
- Complete month end reports for the board of directors
- Ensure all move-ins, renewals, and end of tenancies are processed in a timely manner
- Monthly deposit reconciliation
- Monthly rent and legal protection reconciliation
- Liaising with Letting & Property Management Department Heads to ensure a cohesive working environment is established

**Who are we looking for?**

Alexander & Co have three company values - **Personal, Proactive and Ethical - **and we are looking for someone that embodies these values everyday.

Full training for the role will be given but it is essential that you have previous lettings client account and management experience, as well as and intermediate ability using Microsoft Office software. It would be advantageous (but not essential) if you have previously used Reapit, are ARLA Level 3 qualified (however we do offer sponsorship for this qualification from Day 1 of employment) and have a recognised management qualification.

If you would like to join our team and believe you would be a good fit for this role then we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £33,000.00-£35,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Aylesbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Lettings Client Accounting: 1 year (required)
- management: 1 year (required)

Work Location: Hybrid remote in Aylesbury



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