Saturday Customer Assistant

3 months ago


Ipswich, United Kingdom Suffolk Building Society Full time

**About Suffolk Building Society**

A career with Suffolk Building Society is much more than a job. But then, we are much more than just a mortgage and savings business.

Unlike banks, we have no shareholders. Instead, we have over 60,000 members, all with an equal say in how we're run. This makes us a very democratic organisation, and one for whom values are more influential than rules.

Our culture and outlook are distinctive too. We want to recruit talented people. To enable this, we are committed to equal opportunities and diversity. We truly care about our people and make it a priority to nurture professional development as well as personal growth.

The most important thing we are looking for when we recruit for this role, is a real desire to help people and deliver excellent service. Our members are at the heart of everything we do.

**About the role**

Do you have a strong passion for providing exceptional customer service?

We are looking for someone to join our Ipswich Branches: Mutual House, IP1 1QT and Ravenswood, IP3 9QJ.

We are searching for an enthusiastic, motivated individual who will go above and beyond to develop and maintain exceptional customer relationships.

You will take satisfaction in providing that personal touch, that results in excellent customer service.

You'll also be interested in learning about our products and services so that you may discuss them with our members.

**Salary and working hours**:
Hourly pay from £11.55

Saturday, 9am to 1pm (4 hours a week)

**Your day-to-day activities**

Greeting customers as they enter the branch.

Making sure to listen to and fully understand our customers' needs to provide them with the best possible service.

Accurately managing financial transactions and resolving any customer account concerns or queries.

Holding yourself accountable for adhering to the compliance requirements that keep our company and customers safe.

Conducting appropriate checks to safeguard our members’ investments and guard against financial crime.

Being an ambassador for the Society by supporting the branch within their local community.

**About you**

**As a Saturday Member Assistant you will**:
Be able to demonstrate a reasonable level of competency in Maths and English, ideally at the GCSE level

Confident, with a passion for delivering exceptional customer service

Enjoy taking ownership of your work and working within a team

Have a positive can-do attitude and a good eye for detail

Ideally have experience in the customer service industry

**The Suffolk Building Society will reward you with**:
Success-Sharing Bonus (discretionary)

On-the-job training and excellent career progression opportunities within the branch and our Head Office

Financial support with ongoing professional development

23 days annual leave (pro-rata) increasing with tenure, plus bank holidays

Pension scheme, and free pension advice

Life insurance

Wellness programmes

Healthcare cash plan

Retailer discounts

Free uniform

Opportunities for volunteering with local charities

**Job Type**: Part-time

Pay: From £11.55 per hour

Expected hours: 4 per week

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Weekends only

Work Location: In person

Reference ID: SMAIC24



  • Ipswich, United Kingdom Palmer & Partners Suffolk Full time

    Palmer & Partners Suffolk have an exciting opportunity for a Viewing Assistant to join their Market Leading team based in Ipswich. We are looking for an experienced property professional to join our viewing team which is a Saturday position every week, We are a forward thinking and successful independent estate agency. Key Responsibilities: - Briefing...


  • Ipswich, United Kingdom Palmer & Partners Suffolk Full time

    This is a Saturday position every week, We are a forward thinking and successful independent estate agency. Key Responsibilities: - Briefing prospective buyers on the properties key benefits. - Conducting viewings with prospective buyers and Answering general enquiries. - Providing excellent customer service. - Ensuring administrative records are kept up...


  • Ipswich, United Kingdom Huws Gray Full time

    We have an exciting opportunity for a **Customer Service Assistant (**Counter)** to join our team based in **Ipswich - Knightsdale road**. The role is offering a competitive salary and range of fantastic benefits. Huws Gray Group are a fast-growing company and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over...

  • Customer Assistant

    3 months ago


    Ipswich, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Ipswich **All the details** **Working Pattern**: **15 Hours** **Week 1** **Sunday 1030-1430** **Tuesday 1030-1430** **Wednesday 0830-1600** **Week 2** **Monday 1300-1700** **Wednesday 1300-1700** **Saturday 0830-1630** **Purpose** - To deliver a great shopping experience for their customers, putting customers...

  • Customer Assistant

    3 months ago


    Ipswich, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Ipswich **All the details** **Working Pattern**: **15 Hours** **Week 1** **Monday 0900-1730** **Saturday 0900-1730** **Week 2** **Sunday 1000-1400** **Monday 0930-1730** **Wednesday 1000-1400** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Assistant

    3 months ago


    Ipswich, United Kingdom M&S Full time

    **All the details** **Working Pattern**: **Monday 05:00-09:00** **Wednesday 05:00-09:00** **Friday 05:00-09:00** **Saturday 05:00-09:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    3 months ago


    Ipswich, United Kingdom M&S Full time

    **All the details** **Work Pattern** Sunday OFF Monday OFF Tuesday OFF Wednesday 1900-2300 Thursday 1900-2300 Friday 1900-2300 Saturday 1900-2300 For hours worked between 22:00pm and 06:00am an additional £3.00P/H unsocial premium will apply. You must be over 18 to be considered for this vacancy. All interviews must take place face to face in the...


  • Ipswich, United Kingdom Attitude Inc Full time

    Customer Service Representative **Responsibilities**: - Assist customers in placing orders - Processing and checking invoices - Liaise directly with our couriers and their customer service representatives to resolve customer issues and improve the customer experience. - General administration support for the whole team Your Skills and Experience - 2+...


  • Ipswich, United Kingdom Cosmetica Natural Oils LTD Full time

    We are looking for someone to join our small customer service and admin team. Working hours are on rotation: Week 1: 0700-1200 Saturday 0900-1300 Sunday Week 2: 0800-1600 Wednesday 0900-1300 Sunday Pay is £11.00 per hour rising to £11.25 per hour after completing a probationary 3 months. There are opportunities to progress further as you grow into the...


  • Ipswich, United Kingdom Cosmetica Natural Oils LTD Full time

    We are looking for someone to join our small customer service and admin team. Working hours are on rotation: Week 1: 0700-1200 Saturday 0900-1300 Sunday (Flexible) 0800-1600 Monday 0800-1600 Tuesday Week 2: 0900-1300 Sunday (Flexible) 0800-1600 Monday 0800-1600 Tuesday 0800-1600 Wednesday Must be available for mid-week initial training. Pay is...


  • Ipswich, United Kingdom Residential Living Recruitment Full time

    Are you experienced working within Hospitality and seeking a new career change? Looking for structured working hours Monday to Friday, working 1 Saturday per month with time off in lieu? Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the...

  • Customer Advisor

    2 months ago


    Ipswich, United Kingdom Sainsburys Full time

    Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them. Working in one of our Argos retail stores inside a Sainsbury’s you’ll serve customers on tills and on the collection counters, be present on the shop...


  • Ipswich, United Kingdom John Grose Full time

    Would you like to work for one of East Anglia’s most prestigious Motor Retail Groups? We are seeking a dynamic customer orientated Customer Service Advisor to join our fast-paced team at Ipswich. You will be the face of John Grose when greeting our customers who are booking their vehicles in for repairs. Ensuring at all times the Health and Safety of...

  • Customer Assistant

    3 months ago


    Ipswich, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Ipswich Club offering a 16 Hour Contract which is fully flexible over 7 days.** **Join Our Team of Remarkable People** At...


  • Ipswich, United Kingdom Amazon UK Services Ltd. Full time

    **What are your hours?** This role requires working variable hours to match when customers need us most. You will work Wednesday - Saturday 10:00 - 20:45 **What qualifications do we need from you?** - Have the right to work in the United Kingdom without restrictions - Experience in customer service, retail or hospitality industry - Flexible with regards to...


  • Ipswich, United Kingdom Amazon.com Full time

    **Job title - **Customer Service Delivery Station Associate - **Location** - DIP1 - Sproughton Rd, Ipswich IP1 5AQ, United Kingdom - **Pay Rate** - £12.70 - **Shift**: - Wednesday - Saturday 10:00 - 20:45 - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that...


  • Ipswich, United Kingdom WNS Global Services Full time

    Job DescriptionVaried Hours Available:Weekday evenings: 17:30 - 22:30Weekday mornings: 07:00 - 09:00Saturday - Between 6-12 Hours.Sunday - Between 6-12 Hours.Applicants must be able to commit either a Saturday or Sunday plus bank holidaysTimes are flexible and will be discussed/ arranged in interviewFlexibility will be required to complete a 4 week training...

  • Customer Service

    3 months ago


    Ipswich, United Kingdom TSR Ipswich Full time

    TSR Ipswich Ltd are looking for a individual to work for a highly reputable business in the Ipswich area on a full time contract. This role is an office base role, which is Monday to Friday and may include Saturdays during the businesses peak times of business. - Great eye for attention to detail - Able to work to deadlines and under pressure - Excellent...


  • Ipswich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Ipswich, IP1 5FG **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for...


  • Ipswich, United Kingdom CMW Vets Full time

    CMW Vets is an independent small animal practice founded on friendships, honesty and trust. We are a small and experienced veterinary team, looking for an enthusiastic and caring Veterinary Care Assistant (VCA) to help us look after our patients and their owners. The VCA role involves all aspects of our practice - assisting the vets and nurses with clinics,...