Guest Service Assistant
7 months ago
Are you experienced working within Hospitality and seeking a new career change?
Looking for structured working hours Monday to Friday, working 1 Saturday per month with time off in lieu?
Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential sector.
**Job Location**:Ipswich
**Portfolio Region**:Ipswich - Norwich
**Hours**:Full time
- Working 5 days, Monday to Saturday (at least one Saturday per month)
**Salary**:up to £26,000 per annum + Benefits
(Please note regular travel is required within your region. A valid driving license is required with access to your own car. Mileage is reimbursed at HMRC approved rates.)
**Key Responsibilities**
- Deliver excellent customer service and communicate effectively with residents
- Conduct property viewings within your region
- Build and maintain strong relationships with residents
- Coordinate community events
- Escalate community issues to relevant departments
- Collaborate with the maintenance helpdesk regarding maintenance and repairs
- Proactively work on your own
**Experience and Skills**
- Personality driven to engage with customers and residents
- Experience working within hospitality / retail / property
- Experience in customer service in a face-to-face environment
**Job Types**: Full-time, Permanent
Pay: £26,000.00 per year
**Benefits**:
- Additional leave
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence & access to own car (required)
Work Location: In person
Reference ID: Guest Service Assistant
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