Guest Service Assistant

7 months ago


Ipswich, United Kingdom Residential Living Recruitment Full time

Are you experienced working within Hospitality and seeking a new career change?

Looking for structured working hours Monday to Friday, working 1 Saturday per month with time off in lieu?

Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential sector.

**Job Location**:Ipswich

**Portfolio Region**:Ipswich - Norwich

**Hours**:Full time
- Working 5 days, Monday to Saturday (at least one Saturday per month)

**Salary**:up to £26,000 per annum + Benefits

(Please note regular travel is required within your region. A valid driving license is required with access to your own car. Mileage is reimbursed at HMRC approved rates.)

**Key Responsibilities**
- Deliver excellent customer service and communicate effectively with residents
- Conduct property viewings within your region
- Build and maintain strong relationships with residents
- Coordinate community events
- Escalate community issues to relevant departments
- Collaborate with the maintenance helpdesk regarding maintenance and repairs
- Proactively work on your own

**Experience and Skills**
- Personality driven to engage with customers and residents
- Experience working within hospitality / retail / property
- Experience in customer service in a face-to-face environment

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

**Benefits**:

- Additional leave
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence & access to own car (required)

Work Location: In person

Reference ID: Guest Service Assistant



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