Community Engagement Courier
1 month ago
Overview:
**Change Grow Live Manchester** is an integrated drug and alcohol service providing a range of interventions and treatment options for people experiencing problems with substance misuse, regardless of substance or age.
We have an exciting opportunity for a committed individual to support out Greater Manchester services as a
**Community Engagement Courier**. You will work with our existing teams in Tameside and Manchester, to support with the efficient delivery of prescriptions and other clinical items to locations across the boroughs of Tameside and Manchester. This will include organising items for delivery, planning routes to optimise travel time, and building positive relationships with our stakeholders. These roles are new to our service, and there may be some scope for developing additional responsibilities later in the contract.
You will be provided with a full induction, training, and supervision. We support all staff with their ongoing learning and development.
Where: Manchester & Tameside
Hours: 22.5 hrs per week FTC 12 months (days and times to be determined)
**Salary**: £21,888 - £22,774 pro rata
**Responsibilities**:
**About the role**:
- To collect and deliver clinical items including but not limited to prescriptions, nicotine replacement therapies, vaping equipment, blood products, across Tameside and Manchester
- Securely packing goods into the agreed delivery vehicle in an organised manner that matches the order in which the deliveries will be made
- To ensure all clinical items and prescriptions are stored securely during transit
- Work flexibly across operational sites within an agreed number of hours as required, maintaining the most appropriate level of service provision
- To work towards developing the role with the appropriate support to include possible service user interventions, including Carbon Monoxide testing, prison gate pick-ups, inpatient rehab/detox visits
**About you**:
- Good People skills and willingness to work flexibly as part of a team
- A clear understanding of the need for and ability to deliver quality services
- Experience of working in a customer service environment
- Ability to coordinate delivery routes around Greater Manchester
- Good awareness of confidentiality, data protection and security of goods
- Some knowledge, or willingness to learn about, safeguarding and how to escalate concerns
- Knowledge of local services and geography
- A full UK driving license, Business Insurance and access to vehicle is required for this role
**What we will give to you**:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
If you would like to know more about the position, please contact the recruiting manager by telephone. We also welcome informal visits arranged via the recruiting manager.
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