Front Office Assistant

6 months ago


Maidstone, United Kingdom Orida Hotel Full time

**Company description**

ORIDA Hotel Maidstone is located off the M20, less than 10 minutes from central Maidstone. With 146 spacious bedrooms, our valued guests will enjoy every comfort ORIDA has to offer. Such as our quality restaurant, lounge bar, Starbucks cafe and ORIDA Health featuring an indoor pool, whirlpool, sauna, spa and gym.

Experience preferred, but not essential as full training will be given.

**Job description**

It's all about personality As a front office assistant working on reception, you will provide reception services for guests contributing to an overall exceptional experience from check-in through check-out and complete audits, as required. You will contribute to the first and last impressions of our guests and, therefore, must perform the following tasks to the highest standards:

- Assist with guest queries in a timely and efficient manner
- Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Duty Manager are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

Shifts will vary and you may be required to work any shift pattern including nights. (Shift patterns vary and may include the following shifts 7 am - 3.30 pm, 11 am - 8 pm, 3 pm - 11.30 pm.

Work remotely
- No

There are some great benefits of coming to work for us which include:

- complimentary gym and pool membership
- discounted hotel stays
- complimentary meal for 2 for your birthday
- uniform provided
- free meals on duty
- free parking

This is a casual contract and you may be expected to cover a variety of shift patterns.

**Job Type**: Zero hours contract

Pay: £8.60-£11.44 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Work Location: In person



  • Maidstone, Kent, United Kingdom City Group Recruitment Full time

    Corporate Front of House Security OfficerRole: Corporate Front of House Security OfficerShift Pattern: Monday to Friday, 06:00 - 14:00, with occasional SaturdaysLocation: MaidstoneOur client is a leading provider of integrated security and facilities management services, offering a flexible and scalable approach to addressing security and FM requirements...

  • Front of House

    2 months ago


    Maidstone, United Kingdom CV-Library Full time

    Vacancy for a Front of House / Kitchen Assistant to work in a school based in Maidstone, Kent. Location : Maidstone -Monday to Friday 7th - 11th Oct -£11.44/hour -Have basic Health and Safety certificates -Enhanced DBS -Be Physically fit Interested and eligible candidates please apply INDSL

  • Front Office Associate

    6 months ago


    Maidstone, United Kingdom Marriott International, Inc Full time

    **Job Number** 24086367 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Tudor Park Country Club, Ashford Road, Maidstone, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Front Desk** Are you seeking to grow your skills with...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert An exciting opportunity has arisen for a highly motivated and organised Business Support Officer to join the Youth Justice Service (Central Team). You will be working as part of the Youth Justice team providing administrative support to assist in the smooth running of the service. If you’re passionate about helping to improve the outcomes of the...

  • Reception Team Leader

    6 months ago


    Maidstone, United Kingdom Orida Hotel Full time

    **Company description** ORIDA Hotel Maidstone is located off the M20, less than 10 minutes from central Maidstone. A Perfect destination for families and couples to take in countryside scenery at Leeds Castle and Mote Park, both less than four miles away. The motorway also provides links to Dover and the Channel Tunnel. With 146 spacious bedrooms, our...


  • Maidstone, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

    OverviewKent and Medway NHS & Social Care Partnership Trust provides mental health, learning disability, and specialist services to a population of 1.8 million across Kent and Medway.We are seeking an experienced digital communications officer to join our team in developing content for our brand new intranet, as well as supporting the delivery of two new...

  • Assessment Officer

    5 months ago


    Maidstone, United Kingdom Kent County Council Full time

    Advert As an Assessment Officer you will guide applicants through the assessment process, complete a series of checks, and make criteria-based decisions ensuring our most vulnerable residents are provided with the support they require. The service has been at hand during both the COVID-19 pandemic and the more recent Cost of Living increases to support...

  • Front Office Associate

    5 months ago


    Maidstone, United Kingdom Marriott International, Inc Full time

    **Job Number** 23202164 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Tudor Park Country Club, Ashford Road, Maidstone, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Front Desk** Are you seeking to grow your skills with endless...


  • Maidstone, United Kingdom Serco Plc Full time

    **Job title**: Front of House Supervisor **Location**: Lockmeadow Health Club **Contract Type**: Permanent **Working Hours**: 34 hours per week, between Monday to Sunday. **Salary**: £23,160 per annum + Excellent Benefits Here at Maidstone Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of...

  • Executive Assistant

    3 days ago


    Maidstone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for an Executive Assistant to join our team in Maidstone, UK. As an Executive Assistant, you will play a vital role in maintaining the smooth operation of our office and supporting our staff members.About the Role:You will be responsible for managing our office supplies and equipment inventory.You will assist in preparing and editing...

  • Security Officer

    4 weeks ago


    Maidstone, Kent, United Kingdom Case Elegance Limited Full time

    Job SummaryCase Elegance Limited seeks a Security Officer to maintain the safety of its site in Maidstone. The successful candidate will provide a reassuring and professional security presence, ensuring a safe and welcoming environment for residents and staff members.Main ResponsibilitiesProvide a friendly but firm security presence to deter anti-social...


  • Maidstone, United Kingdom Office Angels Full time

    JOB TITLE: Customer Service Administrator | Full training!LOCATION: Maidstone, KentSALARY: £31,000 to £36,000 + Bonus HOURS: 8am to 5.30pm, Monday to FridayBENEFITS:Full training and clear career path on offer, individual performance bonus (up to £3K), annual summer ball, company paid Christmas party, charity football days and staff socials + so much...


  • Maidstone, United Kingdom Office Angels Full time

    JOB TITLE: Customer Service Administrator | Full training!LOCATION: Maidstone, KentSALARY: £31,000 to £36,000 + Bonus HOURS: 8am to 5.30pm, Monday to FridayBENEFITS:Full training and clear career path on offer, individual performance bonus (up to £3K), annual summer ball, company paid Christmas party, charity football days and staff socials + so much...


  • Maidstone, Kent, United Kingdom Cobb & Jones Recruitment Limited Full time

    Job Title: Assistant to Chief Commercial Officer (CCO)Location: Home based with occasional office workSalary: £55k - £70k depending on experienceThis highly ambitious business is on a unique journey of organic growth and acquisitions on an international scale. As an Assistant to the Chief Commercial Officer, you will play a vital role in supporting the CCO...


  • Maidstone, United Kingdom The Active Collection Bureau Limited Full time

    **Office Administrator** required for a market-leading waste management company based on the 20/20 Business Park in Aylesford, Kent. **Immediate start.** Mandatory requirements _(these will be verified during selection)_: - Two years of experience in office administration - Well organised, with exceptional attention to detail - Used to working to tight...


  • Maidstone, United Kingdom The Active Collection Bureau Limited Full time

    **Experienced Office Administrator** required for a market-leading waste management company based on the 20/20 Business Park in Aylesford, Kent. **Immediate start if possible.** Mandatory requirements _(these will be verified during selection)_: - Two years of experience in office administration - Well organised, with exceptional attention to detail - Used...

  • Office Assistant

    6 months ago


    Maidstone, United Kingdom D.Body Ltd Full time

    We are a well-established family run business looking for an enthusiastic and reliable person to join our office team. Operating within Kent and the Southeast areas, we provide liquid waste collection and drainage services for both domestic and commercial customers. The successful applicant will be joining a small and friendly team to assist with the...

  • Front Office Associate

    5 months ago


    Maidstone, United Kingdom Marriott International, Inc Full time

    **Job Number** 23152642 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Tudor Park Country Club, Ashford Road, Maidstone, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Are you seeking to grow your skills with endless career...


  • Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Fixed term contract of 15 months We are seeking an Apprentice Office Assistant for the Medium Secure Unit at the Trevor Gibbens Unit, Maidstone. This is an opportunity to join a friendly admin team in an interesting role. In view of the nature of the work you should be 18 years or above at the time of commencing the role. **Duties may include**: - Sort...

  • Office Assistant

    5 months ago


    Maidstone, United Kingdom VCS Accountancy Ltd Full time

    **About the role** We are looking to hire an office administrator on a full-time basis to cover all the usual basic administration duties. We’re looking for someone organised, efficient and helpful to join our existing admin team. You must be proficient in using Excel, confident with spreadsheets (to a basic level only), Word and Adobe (for signature...