Customer Service Advisor
6 months ago
At My Cosmetics, our people are our best asset, and we would love for you to join us
My Cosmetics is the fastest-growing direct-to-consumer Cosmetics & Fragrance Retailer in the UK. We are looking for a motivated Customer Service Advisor to help customers resolve their issues quickly and professionally.
The role:
- Provide smooth and professional customer service.
- Fluency in English - both written and spoken.
- Ability to operate modern electronic devices such as tablets, smartphones, and computers.
- You will need to be digitally savvy as you will be working across multiple complex systems.
- This department is super-fast-paced and, at times, can be high-pressure so your resilience, agility, and ownership skills are vital to this role.
- Providing the right solution the first time is a key focus in all roles to ensure we deliver against our promises.
**Job Types**: Full-time, Permanent, Zero hours contract
Pay: £11.44-£12.50 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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