Customer Support Representative

4 weeks ago


Exeter, United Kingdom Hawk 3 Talent Solutions Full time

**Exeter**

Permanent

Posted: 07 June 2023

Expires: 07 July 2023

**CUSTOMER SUPPORT REPRESENTATIVE / EXETER - 16 MONTH FTC**

**Location**: Sowton Industrial Estate, Exeter

**Job type**: Permanent contract

**Hours**: Monday to Friday 08:30am - 17:15pm

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Support Representative to join our clients team in Exeter on a 16 month contract.

**Main responsibilities**:

- Proactively deal with all manner of enquiries relating to customer service, customer order processing, product identification and technical supportFirst contact for resolving any concerns and issues raised

Frontline support to customers and the Field Sales Team

**About you**:

- Able to demonstrate previous experience and knowledge of working in a fast paced customer driven environmentCustomer focused, enthusiastic and have a flexible attitude

Able to prioritize and manage workload

Ability to communicate with customers easily and effectively with strong interpersonal and negotiations skills

Positive can do attitude

Attention to detail and good time management skills

Good organizational and administration skills

A good level of IT literacy including MS Office

Experience of AS400 systems would be an advantage

**Benefits**:Contributory pension scheme

Group Income Protection and Group Life Assurance

Death in Service benefits

Cycle to Work Scheme

Employee Assistance Program

Long Service bonus holiday and opportunity to buy and sell holiday

Charitable and employee events throughout the year
- Please note_



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