Customer Support Representative
4 weeks ago
**Exeter**
Permanent
Posted: 07 June 2023
Expires: 07 July 2023
**CUSTOMER SUPPORT REPRESENTATIVE / EXETER - 16 MONTH FTC**
**Location**: Sowton Industrial Estate, Exeter
**Job type**: Permanent contract
**Hours**: Monday to Friday 08:30am - 17:15pm
Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Customer Support Representative to join our clients team in Exeter on a 16 month contract.
**Main responsibilities**:
- Proactively deal with all manner of enquiries relating to customer service, customer order processing, product identification and technical supportFirst contact for resolving any concerns and issues raised
Frontline support to customers and the Field Sales Team
**About you**:
- Able to demonstrate previous experience and knowledge of working in a fast paced customer driven environmentCustomer focused, enthusiastic and have a flexible attitude
Able to prioritize and manage workload
Ability to communicate with customers easily and effectively with strong interpersonal and negotiations skills
Positive can do attitude
Attention to detail and good time management skills
Good organizational and administration skills
A good level of IT literacy including MS Office
Experience of AS400 systems would be an advantage
**Benefits**:Contributory pension scheme
Group Income Protection and Group Life Assurance
Death in Service benefits
Cycle to Work Scheme
Employee Assistance Program
Long Service bonus holiday and opportunity to buy and sell holiday
Charitable and employee events throughout the year
- Please note_
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