Senior Operations Coordinator
3 months ago
Are you an experienced and organised co-ordinator who has worked previously within an engineering background or similar, and are ready for the next step on the career ladder? Are you looking for a rewarding role, offering a wide variety of work, plenty of autonomy, and a generous remuneration package?
Reporting to our Aberdeen General Manager, the role will also have responsibility for the day-to-day operations within the department ensuring agreed timescales are achieved to deliver an excellent customer service experience.
Key qualities required to perform the role include active listening skills, effective communication, and the ability in assigning suitable Field Engineers for each assignment, ensuring all required paperwork is passed to the engineer and fully managing each assignment until completion, as you will be progressing a high volume of inspections, you will need to be skilled at multitasking, prioritising your workload and demonstrating very good time management skills.
Our clients recognise Applus+ as a provider who delivers a strong partnership, creates an inclusive culture, and respects our genuine approach to delivering solutions, backed up by our world class approach to safety.
This is an opportunity to become part of a team who will encourage you to recognise your talent and become an integral asset, success within Applus is built on the quality of our people, our reputation for expertise and the collaborative relationships we establish with our customers.
Key Duties: - Accountable for the day-to
- day operations within the Department in accordance with Vendor Surveillance Services Operations Control procedure and the Vendor Inspection process.
- Responsible for the performance of the allocated client, i.e. inspector selection, timely reporting from inspector and onto the client with complete accuracy, invoice submittal on time, and timely payment.
- Sales, Intercompany and Purchase Invoices need to be reviewed regularly.
- Ensure that the database is continually updated with all required information regarding Clients, Vendors, Inspectors’ details, Reporting Schedule etc. are in accordance with Guidelines.
- Support and stand in for the Operations Manager during his absence from the office or whenever called upon to do so.
- Support Operations Coordinators with their knowledge and experience gained.
- Compose a Monthly Operations and Business Development Report from your own portfolio of clients.
**Qualifications and Experiences**:
- Proven experience within an engineering inspection and quality insurance environment. This period may be in an administrative or trainee Operations role.
- Training in the appreciation inspection techniques and the management of quality systems.
- Knowledgeable of relevant codes of practice in the Oil & Gas Industry.
- Microsoft Office and web-based packages.
**Desirable**:
- General understanding of ISO 17020 UKAS accreditation process
**The Package**
- Competitive Salary
- Life insurance and pension
- Generous holiday entitlement
- On site free parking
- Flexible benefits and cashback rewards
- Ongoing training & development opportunities throughout your career
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