Deputy Freedom to Speak Up Guardian

5 months ago

Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

East Midlands Ambulance Service

Vacancy - Two Deputy Freedom To Speak Up Guardian - AFC band 6

An exciting opportunity has arisen to get involved in the work of the Freedom to Speak Up Guardian within East Midlands Ambulance Service NHS Trust.

Freedom to Speak Up Guardians help protect patient safety and the quality of care and improve the experience of workers by ensuring that all workers are supported in speaking up and a positive culture of speaking up is fostered. Two substantive Deputy Freedom to Speak Up Guardian opportunities have been created to support the Freedom to Speak Up Guardian to hear and manage concerns, raise awareness, and build confidence in speaking up, and work with colleagues across the Trust to promote a safe working environment for all.

The two positions are full-time substantive roles and will work with the Freedom to Speak Up Guardian to provide confidential support and advice to individuals raising issues or concerns about anything that gets in the way of patient care or affects their working life, ensuring that there are no repercussions for the person who raised the concerns. The Deputy Freedom to Speak Up Guardian also works to raise the profile of Freedom to Speak Up across the Trust.

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Main duties of the job
- Act independently, impartially, and objectively, whilst working in partnership with individuals and groups throughout the organisation, including the senior leadership team, undertaking the role of Trust advisor on matters relating to raising serious concerns.
- Take a highly visible role in promoting the processes through which these concerns can be raised (including trust and confidence in the processes themselves).
- Seek guidance and support from and, where appropriate, escalate matters to the Freedom to Speak Up Guardian where appropriate.
- Support, and contribute to, the national Freedom to Speak Up Guardian network, comply with National Guardian Office guidance, and complete the on line National Guardians Office Education program and yearly refreshers, whilst supporting each other by providing peer-to-peer support and sharing.
- Spend the majority of their time with front line and corporate service teams listening to issues and encouraging the raising of concerns, promoting a culture of transparency and safety of all of our service users, staff and volunteers.
- Work closely with the Deputy Director for Clinical Quality (Freedom to Speak Up Guardian), Non-Executive Director lead for Speaking Up, and Chief Executive Officer to deliver the Freedom to Speak Up approach and respond to national guidance and requirements.

About Us

East Midlands Ambulance Service NHS Trust provides emergency 999 and urgent services and serves a population of 4.8 million across the East Midlands (Derbyshire, Leicestershire and Rutland, Lincolnshire, Northamptonshire, and Nottinghamshire), covering 6,425 square miles.

Our values underpin everything we do, including the way we deliver services and how we all work with others. By living these values and supporting others to do the same, we will help to make sure that EMAS is an organisation we can all be proud of.

Together with our staff and volunteers, we refreshed our values as part of the development of our five-year strategy. We have added compassion in recognition of the compassionate care that our staff deliver, and the need to maintain and improve the compassionate culture throughout the organisation. Competence, previously one of our values, remains an underpinning requirement of all our staff.
- Respect: Respect for our patients and each other.
- Integrity: Acting with integrity by doing the right thing for the right reasons.
- Contribution: Respecting and valuing everyone's contribution and encouraging innovation.
- Teamwork: Working together, supporting each other, and collaborating with other organisations.
- Compassion: Ensure that compassion is central to both the care we provide and how we treat one another.

EAST MIDLANDS AMBULANCE SERVICE NHS TRUST

**Job Description**:
Job Title

Freedom To Speak Up

Deputy Guardian
- Band 6 afc tbc

Accountability

Accountable to Director of Quality Improvement & Patient Safety and reports to Deputy Director of Clinical

Quality

Review Date

periodic revision following discussion with the post holder

**The post holder will**:
- With the guidance of the FTSU Guardian, develop and implement a strategy for promoting and educating people on the “No Wrong Door” approach to increase accessibility and confidence in raising concerns.
- Undertake explorative work to understand and then break down barriers to raising concerns for vulnerable groups, utilizing the staff forum chairs and members to support this work as appropriate.
- To support the Guardian raising the profile of FTSU providing induction presentations to large
- groups of new starters and volunteers.
- Support the Guardian in ensuring information from concerns raised and barriers to speaking up

that are identified

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