Operations Supervisor

3 weeks ago

London, United Kingdom KP UK Full time

**We are looking for a **Operations Supervisor - (SQE Assessments - Events) to join our team

The purpose of this role is to provide efficient and operational expertise, you will help us to deliver SQE assessments, ensuring that the high standards expected of our assessments are maintained in preparation and delivery of the SQE 2 Oral Assessments.

This is an excellent opportunity for a Operations/Customer Service coordinator or supervisor who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here

**About You**

You’ll be a superb organiser and confident in dealing with other people.

We’ll also need you to have:

- Strong operational experience, including managing individuals
- Experience in overseeing business administration
- Strong organisational and planning skills
- Confidence in communicating with others, both in writing and verbally
- Experience in working in an events role is desirable but not essential
- Ability to work to a high level of accuracy. Attention to detail is essential
- A good working knowledge of excel (or Google Sheets)
- Knowledge of working with the Google Suite is desirable but not essential
- Ability to work independently and also as part of a team

**What we do**

We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

**What we believe in**

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

This includes making sure people with disabilities are given the opportunity to bring their best. So, if you require any adjustments, or additional support within the recruitment process, please contact us directly and we’ll do our best to help.

**Our values**

We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.
- Act with integrity
- Empower and support
- Create opportunity
- Grow knowledge
- Drive results together

**What we offer**

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

**How to apply**

Kaplan is committed to safeguarding and promoting the welfare of children and young people. This role is exempt from the Rehabilitation of Offenders Act 1974 and recruitment checks will be undertaken for successful applicants in accordance with our background checking policy.

£32,000 - £34,000

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