Resident Liaison Officer
6 months ago
Our client, a reputable social housing contractor based in Norwich is seeking a Resident Liaison Officer to join their team.
This will be covering the Norwich, Norfolk area.
Working Hours - Monday - Friday 8am-5pm
£30-£32k dependent on experience.
**Duties and Responsibilities.**
- Working closely with the site manager to act as the primary point of contact for residents having kitchen and bathroom installation work carried out to their home.
- To organise, deliver and attend programmes of resident liaison/meetings where there is a need to consult residents on issues.
- Visiting properties at survey stage to carry out pre-start visitis or phone calls.
- Regularly visit properties and ensure residents are kept fully informed of what work will be taking place and when and be available for liaison throughout the work.
- Assist with health & safety checks.
- Deal with complaints including initial and follow up visits.
- Accurately record and acknowledge all customer contacts.
- Maintain communication to the highest possible standards of customer care with residents and site teams.
**What you need**
- Experience of working in the social housing sector ideally in a similar role.
- Excellent customer service skills and experience of working with the general public in a
customer facing role.
- Full driving license
- IT skills specifically Microsoft Office and Excel
**Benefits**
- Van / Fuel card provided or Car allowance and mileage paid
- Laptop and Smartphone provided
- Flexible working available
- 20 days annual holiday plus bank holidays
IND1
**Salary**: £30,000.00-£32,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Reablement Liaison Officer
3 months ago
Norwich, United Kingdom Norfolk Full timePermanent contract | £ 17,235.60 to £18,431.04 per annum (Scale E) | 26.25 hours per week - Weekends and Bank Holidays on a rota basis | Reed House, Norwich Do you have excellent customer services and ICT skills with a passion for Social Care? If so, we’d love to hear from you. We have a new opportunity to join our Norwich team: Take referrals...
-
Reablement Liaison Officers
5 months ago
Norwich, United Kingdom Norfolk County Council Full time**Permanent and temporary contracts | Salary starting at £12.59 per hour (£24,294 per annum pro rata) rising to £13.46 per hour (£25,979 per annum pro rata) (Scale E) | 30 hours and 26.25 hours available | Reed House, Norwich Do you have excellent customer services and ICT skills with a passion for Social Care? If so, we’d love to hear from you. We...
-
Reablement Liaison Officer
3 weeks ago
Norwich, Norfolk, United Kingdom Norfolk Full timeCustomer Service and ICT RoleWe are seeking a skilled Reablement Liaison Officer to join our Norwich team.Key responsibilities include:Receiving referrals via phone and Liquid LogicScheduling visits with support workers using electronic softwareProviding information and support to GPs, community health services, and social servicesThe ideal candidate will...
-
Lead Community Liaison Officer
2 months ago
Norwich, United Kingdom CV-Library Full timeCopper Consultancy, a strategic communications consultancy within the RSK Group, is seeking a Lead Community Liaison Officer to join the team. The successful candidate will work from the client's office in the Norfolk region. This role is offered on a 12 month fixed term contract initially and has the potential to be extended to 4 years. Flexible working...
-
Adult Liaison Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom undisclosed Full timeOur company is seeking a highly skilled Adult Liaison Officer to join our team. The successful candidate will be responsible for:Key Responsibilities:Visiting tenants within their communities to explain the upgrade process.Providing high-quality customer service on every visit.Handling issues such as no access, delays, and complaints, working with the...
-
Community Enforcement Officer
6 months ago
Norwich, United Kingdom South Norfolk Council Full time**Location**:Flexibility to work across Broadland District Council and South Norfolk Council, according to demands on service. **Do you want to help support the community and residents to provide safe, warm and healthy homes?** *** **Role Snapshot ** Do you enjoy helping people and thrive on being part of a busy team supporting residents to maintain safe...
-
Office Clerk
5 months ago
Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timePart time 10 hours per week (times to be agreed) **Duties will include, but not be limited to**: - Data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. - Sorting and distribution of incoming and outgoing mail. - Call handling, face to face liaison with service users, carers and colleagues alike. -...
-
Discharge Coordinator
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo have an up to date knowledge of the multidisciplinary management and discharge plans of all allocated patients; updating patients, and their carers/families as appropriate in liaison with ward multi-disciplinary team (MDT). To have an understanding of clinical conditions and terminology To have understanding of Discharge to Assess (D2A) and the D2A 1-3...
-
Agricultural Liaison Officer
6 days ago
Norwich, United Kingdom Savills Full timeRole OverviewSavills are looking for an ALO to assist in the construction phase of a nationally significant infrastructure project located near Ipswich. You will use your knowledge and experience in agriculture and infrastructure to assist in the successful delivery of this project. You will be based out of our client’s site office near Ipswich working...
-
Norwich, Norfolk, United Kingdom Norfolk Full timePermanent Contract | £23,500 - £23,893 per annum (Scale D) | 37 hours per week We are seeking a highly motivated and organised individual to join our team as a Business Support Liaison. In this varied role, you will provide administrative support to the Registrars and Management Team, ensuring seamless delivery of services across the county.As a Business...
-
Housing Solutions Officer
2 weeks ago
Norwich, Norfolk, United Kingdom Broadland District Council and South Norfolk... Full timeJob SummaryWe are seeking a motivated and professional individual to join our dedicated homelessness team as a Housing Solutions Officer. The role is fast-paced, demanding, and requires someone with a genuine commitment to making a positive impact in the community.As a Housing Solutions Officer, you'll be at the forefront of offering practical, compassionate...
-
Housing Officer
6 months ago
Norwich, United Kingdom X2recruit Full timeX2 Recruit are currently recruiting for 5 x Housing Officers in Norwich. We are looking to recruit housing officers for a government contract which is using hotels to house Asylum Seekers which can be a demanding but rewarding role. You will be the point of contact between the Supervisors/services and the asylum seekers in the hotel giving guidance and...
-
Office Coordinator
7 months ago
Norwich, United Kingdom BDO Full time**Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...
-
Research Grants Officer
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeIn conjunction with the Senior Contracting Manager review, negotiate and conclude appropriate agreements and contracts with collaborators, manufactures, laboratories, sites, covering such aspects as intellectual property rights and publishing rights. This will include liaison with the Trust legal services to ensure that contracts meet Trust requirements....
-
Facilities Support Officer
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeJob Title: Facilities Support OfficerThe Norfolk and Norwich University Hospital is seeking a highly skilled and organized Facilities Support Officer to join their team. In this role, you will be responsible for providing administrative support to the Facilities Department, ensuring the smooth operation of the main administration office, and maintaining...
-
Experienced Home Manager Lead
18 hours ago
Norwich, Norfolk, United Kingdom Jupiter Recruitment Full timeJupiter Recruitment is proud to offer an exciting opportunity for a motivated and results-driven Home Manager to join our team in Wroxham, Norwich area.This permanent full-time role involves managing people and processes, being a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and...
-
Lead Community Liaison Officer
5 months ago
Norwich, United Kingdom RSK Group Full timeCopper Consultancy is a UK-based specialist infrastructure communications firm. We combine insight, intelligence and creative communications expertise to provide bespoke, data-driven strategies to support businesses. Our services are standalone or can be blended to provide support where it’s needed, spanning expertise across public affairs, campaigning,...
-
Compliance & Data Protection Officer
6 months ago
Norwich, United Kingdom Saffron Housing Trust Full timeWe are recruiting for a Compliance and Date Protection Officer to support our Governance team. This role will be required to undertake the Data Protection Officer role and Internal Audit programme coordination and liaison, reporting progress to the Governance Manager. **Key responsibilities include**: - Act as the Data Protection Officer for the Saffron...
-
Flight Operations Officer
7 months ago
Norwich, United Kingdom Noordzee Helikopters Vlaanderen Full timeJob Summary The operations officer is an operational as well as administrative function, part of the operations department and reporting directly to the Base Manager of the operation at NHV’s Norwich Base - Respons. & areas Manage the flight schedule to achieve a safe and efficient flying program as follows: - Dispatch computer flight plans for all...
-
Care Home Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Jupiter Recruitment Full timeAn exceptional opportunity has arisen for a dedicated Home Manager to lead a brand new care home in Norfolk, working for one of the UK's leading healthcare providers.This is a complex, influential, and highly rewarding role involving close liaison with residents, their families, professional contacts, and multi-disciplinary teams.The successful Home Manager...