Corporate Receptionist

2 weeks ago


London, United Kingdom On Verve Full time

**Who is On Verve?**

We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.

**What is a DayMaker, I hear you asking yourself?**

A DayMaker is to have the ability to be the maker of someone’s day by understanding the environment you are in. Take ownership of the surrounding areas to create an amazing employee and guest experience.

**Summary of the role**:
We are looking for an enthusiastic and proactive corporate receptionist to join our team at one of our client's prestigious sites in London. The role will form part of the talented on-site reception and help desk team ensuring that we are delivering a warm, professional welcome to every guest and employee that enters the building. Your skills will contribute to the overall success of the client site, demonstrating a warm, consistent, and knowledgeable service. You will have a warm approach to your customer service, understanding the corporate environment, working across 2 reception desks and a switchboard.

Ideally, you will have a background in Reception, Facilities, or Hospitality, with experience in a corporate environment, where you will be required to think proactively and multi-task various administrative projects.

Location: City of London

Reporting to: Guest Services Manager

Hours: 40 hours a week

Hourly Pay Rate: £14.50

**What does being a Corporate Receptionist look like?**
- Welcoming visitors and guests to provide a strong and consistent guest service.
- Ensuring all calls to the switchboard/Help desk are answered promptly and professionally.
- Daily meeting room checks ensuring standards are maintained consistently.
- Event management
- Contributing and working to site SOPs (Standard Operating Procedures)
- Support with admin projects
- You'll be part of a team of 7 onsite, but also a wider team within the DayMaker community of On Verve. Ensuring you have the support and connection within the company.

**It’s all about you**
- Strong communication and interpersonal skills, being able to work alongside multiple internal and external stakeholders in a professional and personable manner.
- Excellent in Customer Service
- Good knowledge of Microsoft Programs
- Ability to coordinate and prioritise tasks effectively in a fast-moving and highly pressurised environment.
- Attention to detail with the ability to work using own initiative.

**What will happen next?**
- If we feel you have the relevant skills for the role, we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate verve.
- Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers aka team members from a range of backgrounds and we encourage equal opportunities for all.

**Job Types**: Full-time, Permanent

Pay: £14.50 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person



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