Part Time Hotel Receptionist

1 week ago


Inverness, United Kingdom Beaufort Hotel Full time

_This job would require 6.30 am starts, please consider this when applying._

**MAIN RESPONSIBILITIES**:

- _Deliver excellent customer service at all times_
- _Assist in keeping Hotel reception area clean and tidy at all times_
- _To update the shift diary during and at the end of shift detailing all important activities carried out_
- _To maintain and display excellent knowledge of local area_
- _Administer all reservations including check in, check out, cancellations ,no-shows, cashiering, in line with company policy in a prompt and efficient manner_
- _Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, whilst maximising bedroom and other sales opportunities_
- _Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety_
- _Report any maintenance issues immediately to line manager. This includes maintenance for all furniture, fittings and equipment. Provide reports, as required, for housekeepers and management_
- _Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and emergency services_
- _Maintain a personal knowledge by completing in-house and external training material when provided._
- _Always adhere to all company policies and procedures_
- _Carry out instructions when given by management_
- _To assist when required with housekeeping duties_
- _To be punctual and maintain a professional appearance and adhere to uniform policy_
- _To prioritise tasks in relevance of importance_
- ADDITIONAL HOURS IN OTHER DEPARTMENTS CAN BE AVAILABLE FOR APPLICANTS LOOKING FOR FULL TIME HOURS_

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-20 per week

**Salary**: £9.00-£11.50 per hour

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Flexible Language Requirement:

- English not required

Supplemental pay types:

- Tips

Work Location: In person



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