Hotel Receptionist

3 weeks ago

Inverness, United Kingdom Kingsmills Hotel Full time

**KINGSMILLS HOTEL**

**FULL-TIME RECEPTIONIST**

Kingsmills Hotel is a 4-star hotel in Inverness with a rich and diverse heritage dating back to the 18th century. Complete with spa and conference facilities, it is the perfect retreat for leisure holidays and corporate events, and a world-class destination in its own right. Our hotel rooms combine the perfect mix of classic and contemporary features. With six unique room types - all designed with your comfort and relaxation in mind. We’ve raised the bar in luxurious, stylish Inverness accommodation. Our Patio Rooms open out onto our beautiful, picturesque gardens. While our Luxury Rooms provide an elegant setting for a truly luxurious Highland retreat.

We are looking for a Full-time Receptionists to join our Kingsmills Family. We are privately owned which means you are known as a person and not just by a number. How our team are valued and treated is highly important to us. At Kingsmills we recognise a Happy Team equals Happy Guests. There are not split shifts and you are able to enjoy a happy work/life balance. We do try to ensure you get a long weekend off on a rota basis.

**Rate of Pay is being increased in April to above £11 per hour for an experienced Receptionist**

Who we are looking for
- You're friendly, bubbly, enthusiastic, welcoming and enjoy meeting new people.
- You're a team-player and enjoy working alongside colleagues in a thriving Industry which is fast paced. Organised and efficient whilst able to work in a pressurised environment at times.
- Ideally you have Reception experience in a quality Hotel or Customer Facing Role.
- You must be computer literate and have experience of a front office system would be desirable. Training can be provided.
- We are looking for someone who will go the extra mile for our Guests and exceed their expectations.

About the role
- Our Reception Team are the Hub of the Kingsmills Hotel and communicate with Guests and all departments internally.
- Your duties will be answering the telephone, welcoming guests and checking them in and out of the Hotel, taking payments, assisting with Guest queries and much more which will be explained to you during interview.
- You will be required to work 5 days from 7 which includes weekends. Shifts are 7am-3.30pm and 3pm-11.30pm (approximately) there are some middle shifts 10am-6pm or 11am-7pm depending on our levels of business.

Benefits of working for Kingsmills
- Share of gratuities.
- Meals on shift are provided free of charge
- Uniform provided
- Free onsite car parking
- Access to discount for Accommodation.
- Complimentary use of Leisure Club Facilities & discount for Friends & Family.
- Discount in Food & Beverage at Kingsmills and Ness Walk
- Discount in our Spa for treatments
- Staff events such as Christmas Parties including one for associates children.
- Free transport if residing in Inverness area starting before 7am and finishing after 11pm.

**Job Types**: Full-time, Permanent

**Salary**: £10.35 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location

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