Hotel Receptionist

2 weeks ago


Inverness, Highland, United Kingdom Kingsmills Hotel Full time

KINGSMILLS HOTEL

EXPERIENCED FULL-TIME RECEPTIONIST

£11.25 per hour 39 hours per week working shifts, 5 days from 7 including weekends


Kingsmills Hotel is a 4-star hotel in Inverness with a rich and diverse heritage dating back to the 18th century.

Complete with spa and conference facilities, it is the perfect retreat for leisure holidays and corporate events, and a world-class destination in its own right.

Our hotel rooms combine the perfect mix of classic and contemporary features. With six unique room types - all designed with your comfort and relaxation in mind. We've raised the bar in luxurious, stylish Inverness accommodation.

We are looking for a Full-time Receptionist to join our Kingsmills Family. We are privately owned which means you are known as a person and not just by a number. How our team are valued and treated is highly important to us. At Kingsmills we recognise a Happy Team equals Happy Guests. There are not split shifts and you are able to enjoy a happy work/life balance. We do try to ensure you get a long weekend off on a rota basis.

Who we are looking for

  • You're friendly, bubbly, enthusiastic, welcoming and enjoy meeting new people.
  • You're a teamplayer and enjoy working alongside colleagues in a thriving Industry which is fast paced. Organised and efficient whilst able to work in a pressurised environment at times.
  • Ideally you have Reception experience in a quality Hotel or Customer Facing Role.
  • You must be computer literate and have experience of a front office system would be desirable. Training can be provided.
  • We are looking for someone who will go the extra mile for our Guests and exceed their expectations.

About the role

  • Our Reception Team are the Hub of the Kingsmills Hotel and communicate with Guests and all departments internally.
  • Your duties will be answering the telephone, welcoming guests and checking them in and out of the Hotel, taking payments, assisting with Guest queries and much more which will be explained to you during interview.
  • You will be required to work 5 days from 7 which includes weekends. Shifts are 7am3.30pm and 3pm11.30pm (approximately) there are some middle shifts 10am6pm or 11am7pm depending on our levels of business.
Benefits of working for Kingsmills

  • Share of gratuities.
  • Meals on shift are provided free of charge
  • Uniform provided
  • Free onsite car parking
  • Access to discount for Accommodation.
  • Complimentary use of Leisure Club Facilities & discount for Friends & Family.
  • Discount in Food & Beverage at Kingsmills and Ness Walk
  • Discount in our Spa for treatments
  • Staff events such as Christmas Parties including one for associates children.
  • Free transport if residing in Inverness area starting before 7am and finishing after 11pm.

Job Types:
Full-time, Permanent

Salary:
£11.25 per hour

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite gym
  • Onsite parking
  • Referral programme

Schedule:

  • 8 hour shift
  • Weekend availability

Work Location:
In person
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