Care Coordinator

1 month ago


Ilford, United Kingdom Healthbridge Direct Full time

To play a pivotal role in the delivery of high-quality primary health care within the Primary Care Network To support the PCN Clinical Directors in achieving the DES specifications To work closely with PCN Practices and the multidisciplinary team Support Clinical Directors in coordinating all key activities including access to services, advice and information, and ensuring health and care planning is timely, efficient and patient-centred. The post holder will help patients interact and engage in everyday life. You will do this through activities designed to develop, maintain or retrain skills for people with a disorder, condition or illness (whether that be cognitive, physical or mental). To support and develop the care team in all aspects of their role To work within the company's policies and procedures and the guidelines found in the company handbook Key duties and responsibilities Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care; Support patients to utilise decision aids in preparation for a shared decision-making conversation; Holistically bring together all of a persons identified care and support needs, and explore options to meet these within a single personalised care and support plan (PCSP); Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care; Support people to take up training and employment, and to access appropriate benefits where eligible; Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure;


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