Referral Management Service Clerical Officer

1 week ago

Bothwell, United Kingdom NHS Scotland Full time

**The Role**:
The Clerical Officer will provide a patient administration service within the Health Records Department, which administratively underpins the patient’s journey to and through the hospital, both inpatient and outpatient care, to meet the needs of patients and health care professionals.

**NHS Lanarkshire**:
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

**What we'll need you to bring**:

- Educated to standard grade.
- A knowledge of health records gained through 2 years experience and/or qualification at SVQ level 2, ECDL or equivalent.
- Customer care skills.
- Computer literate and keyboard skills.
- Experience in multi tasking.
- Knowledge of Confidentiality and Data Protection.
- Knowledge of handling and moving skills.
- Ability to work as part of a team and on own initiative (working alone).
- Good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.

**It would be great if you also have**:

- Previous work experience in health records

**Contract type**:
Fixed Term or Secondment until 31/05/2025

Full Time

37.5 hours

**Location and Working Pattern**:
This role will be based in the Referral Management Service within Kirklands NHSL Headquarters

The working pattern for this role: Monday to Friday 9am to 5pm

**Looking to find out more?**:
If you’re looking to find out a bit more, then we would love to hear from you

**Why NHS Lanarkshire?**:
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

- A minimum of 27 days annual leave increasing with length of service
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee Counselling services
- Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

**Further Information**:
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

**Additional Information for Applicants**:

- Posts close at midnight on the indicated date
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Please note for all vacancies where a driving licence is required this, must be a full UK/EU/EEA licence.

**NHS Lanarkshire Recruitment Website**

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