Resident Liaison Officer

2 months ago


Redditch, United Kingdom Wates Full time

We have an opportunity for a Resident Liaison Officer to join our Wates Living Space Responsive Maintenance Team in the Redditch area

The Wates Group was established in 1897 and is one of the leading privately-owned, construction, development and property services companies in the UK. We employ over 4,000 people, working with a range of clients and partners from across the public and private sectors.

The key focus for this role will be to liaise with tenants and project staff regarding cyclical works to ensure a safe and secure environment and to support the operational team in delivering the cyclical and planned works programme for the term of the contract.

Key Accountabilities will include:

- Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money
- Ensure effective communication with all stakeholders and attend and organise regular progress meetings
- Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required
- Maintain a complaints procedure and deal with disputes and damage claims.
- Attend community events organised
- Report all defects to Project Lead and advice on any trends (common defects)
- Continually check that our promises are being delivered

In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle.



  • Redditch, United Kingdom Wates Full time

    **We have an opportunity for a Resident Liaison Officer** to join our Wates Living Space planned maintenance team looking after projects in the West Midlands region. Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every...


  • Redditch, United Kingdom Bristow and Sutor Group Full time

    **Company Description** **Who are we?** - Bristow & Sutor Group - employing **over 500 people**: - Offices in** Redditch**, Manchester and Sheffield - Modern organisation that **delivers excellence** to customers and clients - Using technology and people to **transform** the resolution of outstanding debts - Rapidly growing organisation offering...


  • Redditch, United Kingdom Owen Daniels Consultancy Full time

    **Technical Support Officer** **Competitive Salary** **Up to 27 days holiday plus bank holidays and Christmas shutdown, pension, training and progression opportunities** **Redditch** Do you have experience in a customer service or aftersales environment? Are you technically minded, with experience working in the construction equipment or plant hire...


  • Redditch, United Kingdom SPE Ltd Full time

    SPE Ltd is a growing company with a wide variety of clients and services offered. We are looking for someone to join our team; working from our Redditch office, you would be a key part of the young and vital team that manage the day to day running of the business. The successful applicant will assist in the day to day running of our busy Redditch based...


  • Redditch, United Kingdom Akton Recruitment Full time

    £24 Per Hour Redditch I am recruiting on behalf of a local authority To assist the Private Sector Housing Manager in developing and implementing the Council's Private Sector Housing Renewal Strategy, Energy Efficiency and Empty Homes Strategies and oversee the efficient implementation of the statutory duties of the council in respect of private sector...


  • Redditch, United Kingdom RSD Recruitment Full time

    **Technology Product Support Officer** **Redditch** **£23,575 - £33,825** **What you’ll be doing**: - Support customers via remote access to machines - Establish process for tracking customer support related issues and set KPI on time to resolve - To achieve agreed targets as specified. - To utilise and maintain CRM system for all support provided and...


  • Redditch, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 342412**Salary**: - £30,902- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • Redditch, Worcestershire, United Kingdom Bromsgrove and Redditch Councils Full time

    Parks and Events Business Support OfficerFull-time : 37 hours per week2 Year Fixed TermSituated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that...

  • Administrator

    1 month ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    Our client is a growing company with a wide variety of clients and services offered. They have an exciting opportunity for an ambitious individual to join their team; working from our Redditch office, you would be a key part of a vital team that managethe day to day running of the business. You will get all the training you need for you to be successful, and...

  • Administrator

    4 days ago


    Redditch, United Kingdom Bowood Court & Mews Care Home Full time

    Adept Care homes provide residential care and residential dementia care in our family-run, Midlands-based care homes. We help our residents to lead enriched, happy, and fulfilled lives, supported by a friendly, caring team. You will be joining the team at Bowood Court a lovely, 59 bed residential home in Enfield, Redditch offering affordable and...


  • Redditch, United Kingdom Colbern Limited Full time

    375930-3836-2459 NCD Programme Support Assistant Redditch Contract £13.02 per hour Our client is looking for an experienced Programme Support Assistant. To support the arts, heritage and sports officers with delivery of activity programmes, projects and schemes that promote the positive impact that sport, physical activity, active recreation, arts and...


  • Redditch, United Kingdom Shires Multi Academy Trust Full time

    **Senior Administrator Vacancy** **Hours of work: Full Time 37 hours a week Term time plus 10 days and 5 TED days (some discussion around flexibility available). This is a permanent post.** **Hours of work: 8.30am-4.30am Mon -Thurs, 8.30am-4.00pm Fri Start Date: As soon as possible** **Salary NJC points 21-24: £30825-33024 FTE (£27,997.47 - £29,994.76...


  • Redditch, United Kingdom Wates Full time

    Here at Wates we have an opportunity for a Painter/ Multi trader to join our Property Services team within our Responsive Maintenance division. You will be working out of our Redditch office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include:Undertaking repair/renewal...

  • Sales Administrator

    1 month ago


    Redditch, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you a customer focused, resilient individual that thrives in a fast-paced Customer Service environment? If so, we are currently recruiting for a Customer Service Advisor, to join a successful and well-established business based in Redditch. If you have previous customer service, call centre, or sales experience, this is an exciting...

  • Sales Administrator

    4 days ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    Are you a customer focused, resilient individual that thrives in a fast-paced Customer Service environment? If so, we are currently recruiting for a Customer Service Advisor, to join a successful and well-established business based in Redditch. If you have previous customer service, call centre, or sales experience, this is an exciting position to be...

  • Finance Manager

    5 days ago


    Redditch, United Kingdom JBS Global Resourcing Full time

    My client is looking for an experienced Finance Manager that is self-motivated and well organised with an ambition to succeed. You will be based in the Redditch Head Office acting as the key liaison between the customer and support services to provide exemplary customer service. A key part of the role is overseeing the management and development of the...

  • Finance Assistant

    3 days ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    We have an exciting opportunity for a Finance Assistant to join a well know brand and employer in the area. This role covers a variety of reconciliations as well as highlighting any discrepancies and investigations. You will get the benefit of Hybrid working 3 days at home and 2 days at their smart modern offices in Redditch with onsite canteen.     The...

  • Finance Assistant

    2 days ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    We have an exciting opportunity for a Finance Assistant to join a well know brand and employer in the area. This role covers a variety of reconciliations as well as highlighting any discrepancies and investigations. You will get the benefit of Hybrid working 3 days at home and 2 days at their smart modern offices in Redditch with onsite canteen.The Finance...

  • Finance Assistant

    2 weeks ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    We have an exciting opportunity for a Finance Assistant to join a well know brand and employer in the area. This role covers a variety of reconciliations as well as highlighting any discrepancies and investigations. You will get the benefit of Hybrid working 3 days at home and 2 days at their smart modern offices in Redditch with onsite canteen.     The...

  • Finance Manager

    2 days ago


    Redditch, United Kingdom JBS Global Resourcing Full time

    My client is looking for an experienced Finance Manager that is self-motivated and well organised with an ambition to succeed. You will be based in the Redditch Head Office acting as the key liaison between the customer and support services to provide exemplary customer service. A key part of the role is overseeing the management and development of the...