People Digital Project Support Officer

5 months ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

The objective of the People Digital Programme is to deliver a connected, seamless and consistent people digital experience that empowers our people and releases time for patient care. The programme will be driven by user experience, professionally led, shaped by our target operating model and be enabled digitally.

The purpose of the Project Support Officer is to provide efficient and comprehensive administrative support to the People Digital Team to manage the delivery of key project activities

Act as a point of contact for the People Digital team, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders both internal and external, and referring to others as appropriate.

Provide project progress monitoring and chasing, preparation of project paperwork.

Undertake simple data analysis and production of project and change reports/charts as required.

Be able to understand, create and make improvements to new and existing processes

This is a wide-ranging role within the People Digital Team.

Understanding of project management tools, techniques and methodologies

Complete data entry as required and ensure data is regularly monitored, up to date, and stored in a way that is easily accessible to all relevant team members.

The People Digital programme is fast paced, therefore, the post holder will be adaptable and able to work to deadlines.

Ensure up to date with mandatory training and personal development.

The five Trusts in Lancashire and South Cumbria (LSC), in partnership with the Integrated Care Board, have a joint vision for more collaborative central services. As well as closer collaboration across functions, the Provider Collaboration Board has agreed in principle that transactional operational central services should be brought together into one ‘umbrella’ service hosted by one of our NHS Trusts. This is known as a ‘Host Trust Model’.

For full details of the role responsibilities, please refer to the job description and person specification.



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