2nd Line Service Desk

**IT Service Desk Engineer - 1st and 2nd Line** **£20,000 - £25,000 + Benefits** **Cardiff, South Wales** An exciting opportunity has arisen within an award-winning Managed Service Provider (MSP), who specialise in Cyber Security, IT Networking and Infrastructure and are partnered with global leading vendors such as Microsoft, Cisco and Barracuda to...

**Service Desk Support Analyst 1st & 2nd Line Windows AD, Exchange, Office, Win 7/10 Location: Cardiff CF3 To £24,407.78pa DOE Permanent** **We currently have an urgent vacancy for a **Service Desk Support Analyst** on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible...

**Service Desk Support Analyst 1st & 2nd Line** **Windows AD, Exchange, Office, Win 7/10,** **Location: Cardiff CF3** **Salary: £24,407.78 pa DOE Permanent** We currently have an urgent vacancy for a **Service Desk Support Analyst ** on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you...

Service Desk Lead (Cardiff) Salary up to £40,000 Due to a promotion, my client is looking for a Service Desk Lead working as part of a small IT team, you will be leading the Service Desk team to ensure the Service Desk runs efficiently and to SLA's. You will need to set objectives and run monthly appraisalsto ensure the team are aligned to the business...

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Cardiff. This is an exciting opportunity to work for a growing Managed Service Provider going through an exciting period of growth. As part of a dynamic and highly skilled team of engineers, you will be working on the forefront of technology enabling businesses to...

**A leading organisation in Wales with a focus on wellbeing & development is looking to appoint a 2nd Line Support Technician on a permanent basis.** The purpose of the ICT 2nd line Support Analyst is to: - To provide 2nd line technical support, ensuring that internal and external service levels are met - Support delivery of the ICT and related...

IT Service Desk Analyst / IT Helpdesk Technician / 1st Line Support with 6+ months of experience in an IT helpdesk / IT 1st line support role, with Office 365 & Windows 10 experience, required by a leading company in central Cardiff. This role will require you to use your technical expertise to resolve 1st line IT issues for employees in a timely manner,...

**1st Line Support** Job Title: 1st Line Support Location: Cardiff, Wales Department: Service Desk Creditsafe are looking to recruit a 1st line Service desk analyst, this opening has become available due to promotion within the company. **WHO ARE WE?** Privately owned and independently minded, Creditsafe prides itself on being pro-active and different. Our...

**Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...

**1st Line Support** Job Title: 1st Line Support Location: Cardiff, Wales Department: Service Desk Creditsafe are looking to recruit a 1st line Service desk analyst, this opening has become available due to promotion within the company. **WHO ARE WE?** Privately owned and independently minded, Creditsafe prides itself on being pro-active and different. Our...

1st Line IT Support Analyst - Cardiff 1st Line IT Support Analyst / IT Helpdesk Technician / Service Desk with at least 6 months of experience in an IT helpdesk / IT 1st line support role with Office 365 & Windows 10 is required by a leading company in central Cardiff Joining a g IT team, the role is to use your technical expertise to resolve 1st line IT...

**To answer first line phone calls on Vista’s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support Vista’s the technical services team in contacting customers and engineers when required** **Main Tasks and Objectives** - Providing first...

1st Line IT Support Analyst/Service Desk Analyst with 12+ months of experience in an IT helpdesk or support role, and strong Office 365 & Windows 10 skills, is required by a leading firm in central Cardiff. This role will require you to use your technical expertise to resolve 1st line IT issues for employees in a timely manner, and contribute to the team by...

Service Desk Analyst Contract - Paying £140 Per Day, Inside IR35, Based near Cardiff (On site working), 3 Month Contract, To Start ASAP Your new company You will be working with a leading organisation that is based in South Wales.Your new role Working as a Service Desk Analyst, you will provide technical support and troubleshooting assistance to end-users,...

Key Responsibilities:As a Service Desk Analyst, your key responsibilities will include:• Providing technical support and troubleshooting assistance to end-users• Receiving and resolving customer inquiries in a timely and effective manner• Escalating complex issues to senior technicians when necessary• Maintaining accurate records of customer...

Service Desk Analyst Contract - Paying £140 Per Day, Inside IR35, Based near Cardiff (On site working), 3 Month Contract, To Start ASAPYour new company You will be working with a leading organisation that is based in South Wales. Your new role Working as a Service Desk Analyst, you will provide technical support and troubleshooting assistance to end-users,...

Service Desk Analyst Contract - Paying £140 Per Day, Inside IR35, Based near Cardiff (On site working), 3 Month Contract, To Start ASAPYour new company You will be working with a leading organisation that is based in South Wales. Your new role Working as a Service Desk Analyst, you will provide technical support and troubleshooting assistance to end-users,...

IT Service Desk Analyst (Cardiff) My client is a law firm paying up to £24,000 for an experienced IT Service Desk Analyst to join their IT Service Desk team, you will provide first and second line support to staff across the firm. Responsibilities will include: *Logging calls from users across the organisation *Troubleshooting issue remotely and in...

Feel like being part of A busy, fast paced IT service desk within a rapidly growing financial services business? The role of Service Desk Team Leader is really important to us. You will be leading the team making sure they are motivated, meeting their agreed levels of service, acting as a point of escalation when required and carrying out day to day...

Job Summary">This Service Desk Analyst role is available with a leading organisation based in South Wales. The successful candidate will provide technical support and troubleshooting assistance to end-users, ensuring efficient resolution of IT-related issues.">About the Company">Our client is a reputable organisation that values its employees and offers a...