Band 4 Strategic Commissioning Administrator

2 months ago

Birmingham, United Kingdom Your World Healthcare Full time

**Band 4 Strategic Commissioning Administrator**

**Location**: Birmingham/Solihull (Hybrid 3 days a week/ 2 days on site)

**Job Type**: Temporary

**Duration of booking**: Expected to last 3 months with possible extension

**Proposed start date**: ASAP

**Pay Rates**: £ 13 per hour Umbrella or £ 12 per hour PAYE inclusive of holiday

**Working Days and Hours**: Monday to Friday, 9am - 5pm 37.5 hours per week

**Sector**: Healthcare

**Base**: Office based/home working

**Job purpose**

**Key duties and responsibilities**
- Effectively responding to complex queries from stakeholders and passing on relevant information autonomously and sensitively either verbally or in writing
- Develop and maintain effective relationships, ensuring tact and professionalism is at the forefront of any communications
- Liaising with other departments, both internal and external to the organisation, to arrange key meetings.
- Organising events including internal and external room bookings, necessary equipment, and hospitality
- Preparing and updating any required supporting information required for meetings, events, seminars, and training sessions (agendas, action logs, handouts etc.)
- Monitoring meeting actions and follow up progress
- Using initiative to review multiple options or courses of action, deciding based on a range of facts and situations
- Responding effectively to tight and often changing deadlines and timeframes, adapting as necessary whilst maintaining a calm and professional manner
- Processing data received by the department, and ensuring this is reverted into helpful management information
- Participate in a range of team and organisational development activities as required
- Undertake research and development activities in own work area as directed
- Participate in internal and national staff surveys
- Incidental patient contact, assisting or re-directing where appropriate to role
- Develop and implement effective useful and successful processes for your own work area to support team operations
- Propose suggested changes to own work area, informing processes and making recommendations for continuous improvement
- Supporting your team and head of department by raising accurate purchase orders, checking invoices, and making payments as necessary
- Working to resolve queries raised by suppliers of goods or services for the department
- Ordering of office equipment/equipment/stationery as required
- Providing training, advice and support on own role and responsibilities where necessary, for example for new team members and the wider function
- Providing effective training on systems and processes within own work area
- Developing and maintaining effective electronic filing systems to ensure information is kept secure, confidential where appropriate, and is accessible to other members of the team
- Effective diary management of the team as required
- Commitment to ongoing professional development, identifying areas of support required and contributing positively to the annual appraisal process
- Undertaking a full range of administrative and other duties as requested by the line manager and wider team where appropriate, which are commensurate with the role including ad-hoc projects and cross-cover for other team members
- Working on own initiative to manage workload effectively, seeking support where required
- Working within organisational and team-specific policies and guidelines

**Skills, Experience and Knowledge**
- Educated to NVQ Level 3 or equivalent level of experience in a similar area
- Experience of dealing with and resolving a range of queries from internal and external stakeholders
- Excellent interpersonal and communication skills, both written and verbal
- Able to coordinate and prepare documents for meetings, take minutes, and follow up action points confidently
- Able to organise diaries and events without supervision
- Able to effectively organise allocated work activities, work to tight deadlines and assist in the effective organisation of non-standard tasks and events which may occur unexpectedly
- Proficient use of Microsoft Word, Outlook, Excel, and PowerPoint
- Able to prioritise workload and make changes to plans where required
- Able to work independently to solve a range of problems relating to administrative processes
- Putting the long-term health, social care and well-being needs of the population first ("system first")
- Working collaboratively with other leaders to achieve excellence in everything we do in Bsol
- Holding myself and others to account for delivering better outcomes
- Being inclusive, supportive, and empowering at all times

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