Account Handler

6 months ago

Edinburgh, United Kingdom Aon Full time

Client Service Advisor - Commercial Insurance - (Glasgow or Edinburgh, UK)
We’re Hiring
Do you thrive in a fast-paced environment?
Do you want to explore innovative risk solutions and support businesses across various sectors in the UK and wider?
Aon are hiring
This role is a hybrid role, it could be based in Glasgow or Edinburgh and is a great mixture of office and home-based working.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
How this opportunity is different
At Aon Glasgow, no two days are the same. Client Service Advisor’s (CSA’s) collaborate with a diverse range of national clients, various with global exposures, making it a challenging, yet exciting role. CSA’s are supported by client managers/directors and broking managers with a wealth of industry experience. What makes Aon stand out, is our passion to think outside the box to identify creative solutions for clients insurance programmes and ways to mitigate their risks.
What the day will look like
National provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; the CEO and CFO’s will be looking for a local relationship with their broker, who can provide a tailored approach.
National clients typically require custom insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the National team provide clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink and retail and wholesale.
The CSA will work with Client Managers to ensure the highest level of service to each assigned Client. This includes Liaising with Client Managers to fully understand the Client’s business and insurance requirements and contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents Visits to Clients, communicating terms of settlement, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards. Identify potential improvements in Client risk & insurance programme design and make recommendations Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required - fully support the broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, renewal reports, and cover comparisons. Build and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them, Provide on-going communication with the client following queries/alterations Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make recommendations to Client Managers. Ensure contract certainty is delivered. Act as an escalation point for colleagues in relation to contract certainty queries, mentors others as appropriate.
Skills and experience that will lead to success ACII or equivalent is preferred but not essential Insurance experience required, ideally gained at an insurance broker High level of FCA Principle and Procedures Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined Organised, with the ability to prioritise work, delivering accurately and on time Embrace change and react positively
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
li-lw1
LI-hy brid 2532349

  • Insurance Account Handler

    5 months ago

    Edinburgh, United Kingdom BRUIN Financial Full time

    Permanent - Edinburgh, **Ref**: 35385 **Insurance Account Handler** Our client, a Lead Insurance Broker, are currently looking to hire an Account Handler to their specialist Private Clients division. Within this role, you will be liaising effectively with the client to ensure an appropriate strategy for renewal and you will ensure that premiums are...

  • Commercial Account Handler

    5 months ago

    Edinburgh, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with one of the Essex's most successful independent insurance brokerages. Due to continued growth, they are currently looking to employ a new Commercial Account Handler. **Salary**: £25k to £35k (dependant on experience) plus extensive benefits Would you like to work for an ambitious Independent Insurance...

  • Commercial Account Handler

    6 months ago

    Edinburgh, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with one of the UK’s most successful insurance brokers. Due to continued growth, they are currently interested in speaking with ambitious and driven Commercial Account Handlers (with at least 2 years commercial insurance experience ideally) who are keen to progress their career. As a Commercial Account...

  • Commercial Account Handler

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Gallagher Full time

    Role OverviewAre you passionate about providing expert advice to clients on their risk and insurance requirements? Do you have a keen eye for detail and a passion for delivering exceptional customer service?Gallagher, a leading global insurance brokerage, is seeking a Commercial Account Handler to join their established team in Edinburgh. As a key member of...

  • Commercial Account Handler

    3 months ago

    Edinburgh, United Kingdom Gallagher Full time

    Overview Gallagher’s Edinburgh Office is seeking a Commercial Account Handler to join their established team based in the city centre. The Edinburgh branch has grown every year in the past 10 because of their highly motivated client-focused team of professionals. This role sits within Gallagher's Retail Broking Division, who provide carefully tailored...

  • Complaint Handler

    5 months ago

    Edinburgh, United Kingdom Diligenta Full time

    **Who are Diligenta?** Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...

  • Account Handler

    5 months ago

    Edinburgh, United Kingdom Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:Permanent **Location**: Edinburgh (hybrid working available upon successful completion of probation) **About the role***: **Lycetts**, who are proudly part of **Benefact Group**, are looking for an **Account Handler** to join our **Edinburgh** office, with hybrid working. Lycetts is a...

  • Insurance Account Handler

    6 months ago

    Edinburgh, United Kingdom The Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:Permanent **Location**: Edinburgh **About the role***: **Lycetts**, who are proudly part of the **Benefact Group**, are looking for an **Account Handler** to join our **Edinburgh** office, with hybrid working. This role holds responsibility for the effective management of existing...

  • Assistant Account Handler

    6 months ago

    Edinburgh, United Kingdom Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:Permanent **Location**: Edinburgh (hybrid working of 2 days working from home per week available upon successful completion of probation) **About the role***: **Lycetts**, who are proudly part of **Benefact Group**, are looking for an **Assistant** **Account Handler** to join our...

  • Senior Account Executive

    7 months ago

    Edinburgh, United Kingdom Emperor Full time

    Emperor is an independently owned strategic creative consultancy. We specialise in reporting, digital, engagement and brand communications and operate from** **offices in London, Edinburgh, Birmingham, Manchester and Dubai.We love what we do. Emperor is founded on a culture that has at its core the idea of creating great work and delivering a great...

  • Account Handler

    6 months ago

    Edinburgh, United Kingdom Aon Corporation Full time

    Posting Description: **Client Service Advisor - Commercial Insurance - (Glasgow or Edinburgh, UK)** **We’re Hiring!** Do you thrive in a fast-paced environment? Do you want to explore innovative risk solutions and support businesses across various sectors in the UK and wider? Aon are hiring! This role is a hybrid role, it could be based in Glasgow or...

  • Risk Management Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Gallagher Full time

    About the RoleGallagher's Edinburgh Office is seeking a highly motivated and client-focused Commercial Account Handler to join their established team based in the city centre.Key ResponsibilitiesAdvise clients on their risk & insurance requirements, providing tailored solutions to meet their needs.Negotiate with insurers to obtain the best possible terms,...

  • Debt Collection Officer

    6 months ago

    Edinburgh, United Kingdom Multi-Trades Recruitment Full time

    Multi-Trades Recruitment is looking for a Debt Collection offer to work in and around Galashiels and Edinburgh. **About the job**: - You will be required to visit customers on behalf of our client at their supply address to carry out a pre disconnect visit. you make be required to take meter reads, discuss a range of payment alternatives or reconnect the...

  • Call Centre Complaints Handler

    6 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **Introduction** **Key Roles...

  • Call Centre Complaints Handler

    6 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

  • Call Centre Complaints Handler

    5 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

  • Delivery Driver

    2 weeks ago

    Edinburgh, United Kingdom b-spokes Deliveries Full time

    Role: Delivery Service Partner/Delivery Driver - Multi Drop - Self-EmployedTeam: Cover Start: ASAPWork Patterns: Monday to FridayDepot Location: Livingston, delivering to Edinburgh Contract Term: IndefiniteAverage Earnings: £135 per day + FREE VAN Key Responsibilities:Shift Coverage: Primarily responsible for covering evening and late shifts to support...

  • Backshift Delivery Driver

    3 weeks ago

    Edinburgh, United Kingdom b-spokes Deliveries Full time

    Role: Delivery Service Partner/Delivery Driver - Multi Drop - Self-EmployedTeam: Cover Start: ASAPWork Patterns: Monday to SaturdayHours: Circa 1pm until 9pmDepot Location: EH11, delivering to Edinburgh Contract Term: IndefiniteAverage Earnings: Experienced drivers can earn up to £170 per day (£1,020 per week)OverviewThe Backshift Cover Driver is a...

  • Complaints Handler

    6 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** Our service hours are Monday to Sunday 7am to 8pm. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 + £1,000 language allowance **Key Roles and Responsibilities** - Resolved escalated customer concerns and...

  • Fleet Maintenance Manager

    3 weeks ago

    Edinburgh, United Kingdom b-spokes Deliveries Limited Full time €15

    Fleet Supervisor/Technician Hours: 24/per week + overtime Shift: 4 days per week: 07.Contract : Temporary Start: ASAP We need someone to help us through our busiest period to ensure our Fleet remains on the road! The ideal candidate for this role would be someone with a general understanding of basic vehicle upkeep tasks, such as changing oil,...